User Guide

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Setting up Email Notifications

Setting up Email Notifications on your web forms is as easy as 1-2-3. You'll be able to get emails whenever you receive a response from your web forms including checking them out from almost anywhere.IMPORTANT NOTICE: If you're trying to test th...

How to Setup SMTP for a Form

Many JotForm users create forms for their clients or organizations, or they send autoresponder emails to people who fill their forms. Removing JotForm branding from these emails and having the emails sent from their own address is necessary.  An...

How to Use Your Gmail Account as Your Email Sender via SMTP

At hindsight, Gmail SMTP seems to be easy to use. But a lot of people are struggling on how to make it work and they experience difficulty in finding the lacking element that should allow their Gmail accounts to send emails using SMTP. Here are the s...

How to Get Notified if Email Alerts Failed to Send

This is a guide that will help you setup an external notifier if your JotForm email alerts failed to send or were in the bounce list. Please note that this is for advanced users or who are familiar with programming. Here are the requirement...

How to Edit/Delete Sender Emails on SMTP Settings

If you have added your own SMTP settings for a Custom Sender Email in your email notifications, here's how you can manage them.1. Click the User Icon found on the top navigation menu.2. Click "Account" to open the Account Settings page3. Se...