User Guide

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Setting Up Dwolla Integration With JotForm

Getting Started A Dwolla merchant account is required for this integration. Sign up for a Dwolla account if you don’t have one yet.To start accepting payments on your JotForm, you will need to create an application on your Dwolla account. Afte...

Recurring Payments With Dwolla and JotForm

To start with receiving recurring payments with Dwolla via JotForm:1.  Create a Dwolla application for JotForm (take note of the application credentials you will be provided with)2.  Add a Dwolla payment to your form3.  Enter the API c...

How Can I Cancel My PayPal Subscription?

If you are trying to cancel your subscription that you have created directly over PayPal and are receiving an error telling you that you should contact support, or you get a message that it will be cancelled manually and you need it cancelled now, yo...

How to Setup a Recurring Payment Option

Let's say your magazine site sells subscriptions, and you want to allow users to make payments periodically , but you don't want to bother them to come back to your site and fill out the form each month. Or, let's assume you run a charity site, and y...

How to Cancel a Subscription and Downgrade Back to Free

If you want to cancel your subscription, please follow the steps below:1. Make sure you are logged in using your JotForm account/username at http://www.jotform.com/login 2. First, click the human icon shape at the top right corner and click the ...

How to Setup a One-Time Payment Subscription

JotForm supports a handful of Payment Processors that would allow you to collect payments through your forms. You can sell products, get a user defined amount, collect donations or sell subscriptions.When dealing with subscriptions, you may need a wa...

How to change my Payment Method

This guide is only applicable for the subscriptions paid via FastSpring or Stripe, two of our trusted payment processors.Here's how:1. Click the user icon found on top of the page2. Click the Account text link3. Go to the Billing tab then click ...

How to Upgrade My Account

***IMPORTANT NOTICE: Make sure you are logged into your JotForm Account before proceeding. Also, please note that All Subscription Plans are Automatically Recurring meaning they will re-bill you in the future on the Date of Purchase unless you c...

Configuring PayPal Express Integration

Getting startedJotForm's PayPal Express integration requires a Business PayPal account. If you don't have one yet, sign up or upgarde your existing Personal account.If you want to use PayPal's pop-up (in-context) payment system, the items you are sel...

Understanding Your Account Usage and Limits

Confused on how your account limits work? Don't worry, in this guide we got you covered. Here, we will help you understand the different limits that your account has based on the subscription or plan that you are into.First, please visit our PRICING ...

How to Create an RSS Listing Report

RSS (Rich Site Summary; often called Really Simple Syndication) is a type of web feed which allows users to access updates to online content in a standardized, computer-readable format. These feeds can, for example, allow a user to keep track of many...