GUEST SATISFACTION FORM
DateTime
Nama / Name
*
No. Kamar / Room No.
*
No. Handphone / Mobile Number
*
Your Feedback is the foundation to improve our service. Please let us listen to your opinion.
Istimewa Excellent
Baik Good
Biasa Fair
Kurang Poor
Buruk Very Poor
Pengetahuan karyawan tentang hotel, fasilitas & area sekitar
Employee knowledge of property, facilities & surrounding area
Keramahan staff front desk / reception
Friendliness of front desk staff
Proses check in & check out dilakukan dengan cepat
Efficient check in & check out of front desk staff
Telepon di jawab dengan cepat
Responsiveness to answering telephone
Cepat dalam memenuhi kebutuhan tamu
Speed in handling guest request
Kebersihan kamar & toilet
Room & Bathroom cleanliness
Keramahan staff Housekeeping
Friendlines and Helpfulness of Housekeeping Staff
Kualitas & Variasi makanan sarapan pagi
Quality & Variation of Breakfast Food
Apa yang bisa kami tingkatkan untuk melayani anda? / Please let us know how we can improve yourstay?
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