• iSchool Marketing and Communications Project Request

    We're here to help. Let us know what you need and we'll work with you to make it happen.
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  • Please provide us with at least one week's notice to complete your request. If your request provides less notice we will do our best to complete your request by the submitted deadline, but we can't guarantee that we will be able to meet it. Thank you for understanding!

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  • Some common dimensions we use are:

    iModuless email header: 600 x 400 px, must be less than 150kb
    Alumni event calendar mail graphic: 750 x 340 px
    Alumni event calendar thumbnail graphic: 360 x 185 px
    SU calendar event image: 2200 x 1466 px
    Facebook shared image: 1200 x 630 px
    Twitter shared image: 1200 x 628 px
    Instagram image: 1080 x 1080 px
    Constant Contact email header: 600 x 400 px
    Salesforce CRM email header: 1200 x 800 px
    Digital signage: You can find a guide to Digital Signs on Answers

  • Please upload any high-resolution photos, headshots, or graphics you wish to use. You may upload up to 3 files. Low-res or pixelated images will not be used.

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  • We are currently only uploading unlisted videos to YouTube that will go out to a limited audience. We will not be posting public videos at this time.

  • To create a form:

    The marketing department does not handle form creation. Instead, all faculty and staff can create forms using Syracuse University's Qualtrics license. If you’re already a Qualtrics user, you can start creating your form here: https://syracuseuniversity.qualtrics.com/

    For support or to set up your Qualtrics account, visit the Qualtrics Support Answers page (login with your NetID and password).

    To add an event to the events calendar:

    The iSchool website calendar uses the Syracuse University community calendar for events. All departments and programs are asked to submit their events through the community calendar. Once submitted, a member of the iSchool marketing team will review and publish your event to the website. This review process typically takes 24-48 hours.

    To get the most out of having your event on the calendar, we recommend submitting your event to the calendar at least 2 weeks in advance of the event date.

    Submit your event

  • To request a website edit, profile update, or report a bug, please use our Website Update Request Form.

  • This is where you can submit your own digital sign. Please submit a JPG file in 16:9 aspect ratio (1920 pixels wide x 1080 pixels high x 150 pixels per inch). 

    You can find our best practices for designing your own digital sign on Answers (sign in with you NetID and password).

    If you need a digital sign designed for you, please choose the "graphic design project" option.

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