Embedded form to accept external products from the same webpage

  • Profile Image
    assistenzaclienti
    Asked on February 01, 2021 at 03:52 PM

    Hi!

    We really like your solutions, and we have a corporate account.

    We want to use one of your e-commerce forms embed in our website.

    In our website, we already have some page that show our product: each page show one product. To allow customers to buy it, our idea is to and to each page (so to each product) a "buy now" link.

    All the links will direct to the embed Jotform e-commerce form. So, the customer need to manually add the product to boy it, right? I think there is not a way to automatically and the product to the basket when the customer click "buy now" in the product page, right?

    But the point is: after the customer is redirected to the Jotform form and He add the first product he want to buy, there is not a way to come back to the pages or our website, browse it, choose also another product and and it to the same Jotform form?

    Thanks!

  • Profile Image
    JohnRex
    Answered on February 02, 2021 at 03:28 AM

    Do you mean you would like to use Jotform to act as the "payment gateway" for your website? Unfortunately, if you integrate a payment processor into the form (e.g. PayPal), you can only choose from the products inside the payment field itself. It is not possible to pass external products to it.

    One workaround that you can try is to configure the PayPal field to only accept custom amounts instead of selling a product. Here's a guide for that: how-to-pass-a-calculation-to-a-payment-field

    Then embed the form using its source code. Now, for you to be able to add external products to the PayPal field of the form, it should be programmed by adding custom scripts to the form's source code. You would need to hire a dedicated developer for this one in case you're not familiar with Jscripts.

  • Profile Image
    assistenzaclienti
    Answered on February 05, 2021 at 01:49 PM

    Hi!

    I refer to this form: https://form.jotform.com/210014688807355

    We embed it in our website www.testinclick.com, at this page: acquista ora (testinclick.com)

    Now, my question is the following. A customer can, for example, browse the page covid 19 test antigenico su tampone o saliva a domicilio - testinclick, le tue analisi, in un click and decide to purchase this product. So, the customer can click on the button "acquista ora" ("buy now") in this page, and is adressed to the page acquista ora (testinclick.com) were he can buy the product using the embed form.

    But, maybe, the customer like to browse again other pages of the webiste, for example the page HPV test (testinclick.com) and decide to buy also this product. So, click on the "acquista ora" button and is adressed to the same page acquista ora (testinclick.com) But, question is, he can add now at the form this second produc, without to lose the first product he added?

    Another question is; it's possible to link the page covid 19 test antigenico su tampone o saliva a domicilio - testinclick, le tue analisi, in un click to a specific product on the form embed in the page acquista ora (testinclick.com) and the page HPV test (testinclick.com) to another specific product on the form embed in the page acquista ora (testinclick.com) ?

    Or to address to different cathegories in the form embed in the page acquista ora (testinclick.com) ?

    Thanks!

  • Profile Image
    JohnRex
    Answered on February 05, 2021 at 04:55 PM

    My understanding is that you would like the external products to be sent to the PayPal embedded form. Is that correct?

    If so, that's not possible when you embed the form as an iframe, unfortunately. The user will be limited to only the products shown in the form. You cannot import external products inside the PayPal field of the form.

    My suggestion would be the same as in my previous response. You would need to embed the form using its source code. And from there, add custom scripts to push external products into the form.

  • Profile Image
    assistenzaclienti
    Answered on February 05, 2021 at 05:27 PM

    Hi!

    We not need to push external product into the form.

    We need to can fill the form in different times, adding more than one product to boy (all present into the form) in different times, without to lose the products we add before to send the form.

  • Profile Image
    JohnRex
    Answered on February 05, 2021 at 06:41 PM

    Since the user is navigating through different pages of your website, the form will not "remember" the data previously entered when you switched pages. Note that the form reloads as well every time the page is reloaded/accessed.

    So for example, I visited https://www.testinclick.com/shop%20covid%2019.html and clicked the ACQUISTA button, it then routed me to the page where the form is embedded which is this: https://www.testinclick.com/acquista_ora.html.

    Now, when I navigate outside the ACQUISTA ORA page and did not submit the form, I will lose all the data I entered in that form.

  • Profile Image
    assistenzaclienti
    Answered on February 05, 2021 at 07:02 PM

    Exactly, this is the problem: "Now, when I navigate outside the ACQUISTA ORA page and did not submit the form, I will lose all the data I entered in that form." There is not a way to avoid it? Maybe using the "save and continue later option" ? There is note a way to save as draft the partially filled form, before the submission?

  • Profile Image
    JohnRex
    Answered on February 05, 2021 at 08:53 PM

    I just tried making some tests by creating a test form then enabled the CONTINUE FORMS LATER to it.

    I then embedded the form to my test WordPress page as an iframe and here's how it worked: http://bit.ly/36Jq1g3 (pardon my slow internet)

    As you can see, I saved the form first and when I navigate to another page of the site and returned to the page where the form is embedded, it asked me if I would like to start a new session or continue filling out the form. I then chose CONTINUE and the saved data are shown. So I think you can use this workaround.

    Please try my demo webpage for yourself and see if it'll work for the requirement. Here's the link: https://johnrex.epizy.com/elementor-82/

  • Profile Image
    assistenzaclienti
    Answered on February 06, 2021 at 05:11 AM
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  • Profile Image
    jonathan
    Answered on February 06, 2021 at 05:58 AM

    We apologize for inconvenience. Your last response was encrypted so we could not open the message.

    Please resend or reply again using the link https://www.jotform.com/it/answers/2865233


  • Profile Image
    assistenzaclienti
    Answered on February 06, 2021 at 06:44 AM

    Thanks you very much, I think this solution can work.

    I have additional two questions, sorry:

    1) It's possible to have Jotform's messages in Italian language? For example we would need to display in Italian language the message "start a new section or continue..."

    2) It's possible to show the "save" button also in the inizia part of the form?

    Thanks!

  • Profile Image
    jonathan
    Answered on February 06, 2021 at 08:18 AM

    Hi,

    We will resolve your next questions on separate tickets since they were about a different feature.

    We will attend to them shortly.