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buzzvilAnswered on May 14, 2023 09:29 PM
hello.
I found there's a dot next to some email addresses in jform inbox page, and it matches the number in red circles in https://www.jform.co.kr/myforms/.
could you please let me know what those number means?
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Bella Jotform SupportAnswered on May 15, 2023 02:59 AM
Hi buzzvil,
Thanks for reaching out to Jform Support. The dot next to some email addresses on the inbox page is those that are marked as unread and they disappear when you click the submission and marked as read. Also, the red bubble number on your My Forms page represents the number of unread submissions you have on the form. If you go into the inbox and view the submission and then reload your forms page, you'll see that it decreased the number shown. Check out my result in the screencast below:
Give it a try and reach out again if you have any other questions.