Educate your AI agent with the tools it needs to deliver exceptional customer support. Train it with diverse inputs such as knowledge, URLs, Q&A sessions, and documents to ensure it responds accurately and effectively to every query.
Flexible Training Methods
Jotform's AI agents come pre-trained with core knowledge in their field. However, to truly customize their capabilities and ensure they align with your business needs, you can improve their training by uploading documents, integrating FAQs, and providing real-time updates. These methods create a strong knowledge base, ensuring your AI agent can handle any query accurately and confidently.
Add Knowledge
Enhance your agent's capabilities by directly adding essential knowledge. Input specific information, FAQs, or key details to ensure the agent has all the context it needs to assist your customers effectively.
Train with URL
Provide your AI agent access to online resources by training it with URLs. The agent can pull relevant information from your website or external sources, making it well-equipped to answer a variety of questions accurately.
Train with Q&A
Create a customized Q&A framework to teach your agent the best way to respond to frequently asked questions. This method ensures your AI is aligned with your brand’s voice and can handle customer inquiries with confidence.
Train with Documents
Upload important documents to equip your AI agent with detailed knowledge. From manuals to policies, your agent can reference these documents to provide comprehensive and accurate answers to customer queries.
Train with Zendesk
Choose specific Zendesk help articles to guide how your AI Agent responds ensuring it speaks with the voice and accuracy of your support team.
Train with Youtube
Turn your existing video content into a powerful training tool. With Jotform AI Agents, you can simply add YouTube video links or your entire channel, and your agent will automatically begin analyzing the content to learn and respond more effectively in conversations no manual transcription or setup required.
