Handle file uploads during calls with SMS follow-ups
Your AI Agent is equipped to capture every piece of information—even when a file upload is needed during a phone call. With Jotform’s smart phone call support, it can send an SMS with a secure link during the call, allowing users to upload missing files later.
Ensure no data is missed by enabling your AI Agent to send a follow-up SMS for file uploads. During calls, if the AI Agent detects that a file can’t be submitted verbally, it sends a message with a personalized upload link so your users can complete their submission later.
Never Lose Important Data During Phone Calls
AI Agents automatically detect when an upload is needed and follow up with an SMS containing a secure link.
Automatic File Request via SMS
When a user can’t upload a file during a phone call, the AI Agent sends a follow-up SMS with a custom link. That link contains all previously collected information and prompts only for what’s missing—like a document or image—making the process seamless.
