# Sterling Administration | Jotform-klantverhalen

Klantverhaal

# How Sterling Administration uses Jotform Enterprise and AI to ensure the safety of seniors

Ontdek hoe Sterling Administration zijn complianceprocessen met Jotform Workflows heeft getransformeerd. Leer hoe ze goedkeuringen hebben geautomatiseerd, de nauwkeurigheid van gegevens hebben verbeterd en waardevolle tijd hebben bespaard om zich te richten op het leveren van uitzonderlijke diensten voor personeelsbeloningen.

[Neem contact met ons op](https://www.jotform.com/nl/enterprise/contact-sales/)[Lees het hele verhaal](https://www.jotform.com/blog/case-study-sterling-administration/)

![Image 1: Case Study, Sterling Administration](https://cdn.jotfor.ms/image/r/aHR0cHM6Ly9jZG4uam90Zm9yLm1zL3AvZW50ZXJwcmlzZS12Mi9hc3NldHMvaW1nLW1pbi9jYXNlLXN0dWRpZXMvc3RlcmxpbmctYWRtaW5pc3RyYXRpb24vaGVyby5wbmc/dj0xLjEuMA==/hero.png?w=1024&t=1)

### Sterling Administration in een oogopslag

## 3.5

minuten

Analyse in enkele minuten

## 15

Weekly Saved Hours

## 3

step

Automatiseringsproces

![Image 2: Sterling Administration](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min/case-studies/sterling-administration/logo.svg)

**Sector:**Gezondheidszorg

**Organisatiegrootte:**Medium

### Sterling Administration

Sterling is een toonaangevende beheerder in vrouwelijk en minderheidsbezit voor HSA's, HRA's, FSA's, POP's en COBRA. Sterling biedt ook deskundige compliancediensten voor ERISA Wrap, Form 5500 Filing, non-discriminatietesten en vereisten onder de Patient Protection Affordable Care Act (PPACA).

### Toepassingen

Compliance-processen voor werknemersvoorzieningen automatiseren, samenwerking tussen teamleden en goedkeuringen vereenvoudigen

*   ### Challenge

Sterling Administration faced significant hurdles in managing its growing administrative processes efficiently. The manual handling of client onboarding, data collection, and document management posed challenges that impacted productivity and accuracy. As the company scaled, ensuring compliance and maintaining streamlined workflows became increasingly difficult. The reliance on paper-based or outdated digital tools created bottlenecks, leading to delays and inconsistencies that hindered their ability to deliver the seamless experience their clients expected.

*   ### Solution

Sterling Administration turned to Jotform Enterprise to address its operational challenges and streamline its workflows. By adopting Jotform, the company automated key processes, including client onboarding, form submissions, and data management. Integration with Jotform’s HIPAA-compliant features ensured that sensitive information was handled securely, meeting industry compliance standards. The flexibility of Jotform’s platform allowed Sterling Administration to create customized forms tailored to its unique needs and integrate them seamlessly with existing tools, such as Salesforce and Google Workspace, enhancing collaboration and data accuracy across departments. This transformation enabled the team to reduce administrative burdens and focus more on providing exceptional client service.

*   ### Results

Using Jotform Enterprise, Sterling Administration has significantly streamlined its operations and improved efficiency across its processes. The integration with Jotform has allowed the company to replace manual tasks with automated workflows, reducing the time required for key operations like client onboarding and document processing. Additionally, the flexibility and scalability of Jotform have empowered Sterling Administration to adapt its tools to meet specific business needs, enhancing overall productivity and accuracy in its daily tasks. The organization now benefits from faster turnaround times, improved data accuracy, and a seamless user experience for both staff and clients.

## Simplifying Data Capture and Client Engagement

![Image 3: Quote Top](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-top.svg)
### Jotform Enterprise does a really good job at data capture, or what I consider the front door for every operation... And frankly, 90 percent of the battle is getting someone to walk through your front door.

![Image 4: Quote Bottom](https://cdn.jotfor.ms/p/enterprise-v2/assets/img-min//components/quote-bottom.svg)

## Alex Tellez

Sterling Administration, Sterling Administration

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