West Virginia Video Lottery Technician Certification Exam
Exam Information
The Test consists of 40 questions worth 2.5 points each.
A Passing Score is 80% or greater.
You can take the certification exam at most two times in a year.
You will learn the results after you submit the exam.
If you pass the exam and earn the certification, we will contact with you via your email address so be sure you enter your email correctly.
In case of any problems, please contact ccriscola@playgvg.com
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First Name
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Address
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Street Address
Street Address Line 2
City
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Postal / Zip Code
Phone Number
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Include area code
WVL Tech Lic#
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Email
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example@example.com
Operator/Retailer Name
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Electronic Signature
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1.) The Printer may be ‘hot-swapped’
a. Any time
b. Never
c. When there is a Printer jam
d. Only when in the audit menu
2.) The touch screens require calibration
a. Whenever a gaming machine is placed
b. After a power failure
c. When the screen buttons seem off
d. a. and c.
e. a. and b.
3.) The Bill Acceptor must be calibrated
a. When cleaned
b. To improve acceptance
c. The JCM-UBA 24 is self-Calibrating
d. After a bill jam
4.) The DC Power Supply requires calibration
a. After a brownout
b. Every six months
c. When the 12-volt supply measures 14 volts
d. The DC supply does not require calibration
5.) To replace the DC Power Supply the following tools are needed
a. Wrench
b. Screwdriver
c. All of the above
d. None of the above
6.) The Grand Vision Gaming Terminal uses the
a. JCM WBA-13
b. JCM UBA-10 bill acceptor
c. JCM UBA-14 bill acceptor
d. JCM UBA-24 bill acceptor and JCM UBA-14 bill acceptor
7.) The JCM UBA-24 belts may be cleaned with
a. Water (a damp cloth)
b. Isopropyl alcohol
c. Goo-gone
d. Belt dressing
8.) The JCM UBA-24 optics may be cleaned with
a. Isopropyl alcohol
b. Water (a damp cloth)
c. Ethyl alcohol
d. Glass cleaner
9.) The primary function of the ASD is to
a. Store critical gaming machine financial data
b. Allow gaming machine recovery after total failure
c. Replace the carbon copy used with dot-matrix printers
d. Communication of financial data to host
10.) If an ASD becomes faulty, it must
a. Be thrown away
b. Cleared
c. Stored as per state regulations and replaced
d. Be sent to GVG
11.) When loading the thermal printer paper
a. This thermal printer has an auto loading feature and will sort out the direction on its own
b. The printer paper must be loaded in the correct orientation to work properly
c. This cabinet has a dot-matrix printer
12.) If the lower monitor fails, the upper monitor can be installed as the lower monitor.
a. The monitors in this cabinet are 100% exchangeable
b. The upper and lower monitors are configured differently and cannot be simply exchanged
13.) The attendant reset switch may be used to
a. Clear handpay
b. Enter touch screen calibration
c. All of the above
d. None of the above
14.) With regards to the JCM UBA-24 firmware used in the GVG Terminal
a. Any approved UBA-24 software may be used
b. The GVG Terminal requires specific ID0G8 software
c. The GVG Terminal does not use the UBA-24
15.) The Logic Cube fan draws air
a. Down into the Logic Cube
b. Up out of the Logic Cube
c. The logic cube does not have a fan
16.) The two case/cabinet fans draw air
a. Out of the cabinet
b. In to the cabinet
c. One blows in while the other blows out
17.) The fan on the DC power supply
a. Draws air into the power supply
b. Draws air out of the power supply
18.) The bill acceptor logs displayed at the top are
a. Largest bills
b. Newest bills in
c. Oldest bills in
19.) On the backplane, the button panel lamps are plugged into
a. J30
b. J31
c. J32
d. J33
20.) The serial port used for SAS communication with the system is
a. J50
b. J51
c. J52
d. J53
21.) The USB port assigned to the bill acceptor is
a. J24
b. J25
c. J26
d. J27
22.) The lower and upper monitors use the following interface
a. Upper: DVI, lower: DVI
b. Upper: DVI, lower: VGA
c. Upper: VGA, lower: DVI
d. Upper: VGA, lower: VGA
23.) The printer runs from the following supply
a. 12vdc
b. 24vdc
c. 110vAC
24.) The following tools are needed to remove the printer
a. No tools are needed
b. A #2 Phillips head screwdriver and a 5/16” socket driver
c. Only a ¼” open ended wrench
25.) A blinking blue bezel on the printer may mean the following
a. Paper low
b. Paper is out or misloaded
c. Ticket is in snout
d. Printer has had an irrecoverable failure
e. All of the above
26.) Un-switched power connectors on the AC distribution box have power that is
a. Provided by battery
b. On regardless of the position of the power switch
c. Controlled by the power switch
27.) The JCM UBA-24 bill acceptor is powered by
a. 5vdc
b. 12vdc
c. 24vdc
d. 110vac
28.) The MUC (Multi Use Connecter) is located
a. On the backplane
b. On the logic cube
c. On the main CPU board
29.) If no USB devices are operational (touch screens, ASD, bill acceptor and printer)
a. Make sure the cables are plugged into the backplane
b. Make sure cube is properly seated into the logic cube housing
c. Make sure the MUC (Multi Use Connector) is properly plugged into the main board
d. All of the above
30.) The Security ROM on the DPX-S425 is located
a. On the backplane
b. On the main CPU board in front of the MUC
c. On the main board, next to the DVI connector
31.) When installing the Security ROM in the S425 Logic Cube, the DOT on the ROM must be oriented
a. To the left side of the cube
b. To the right side of the cube
c. To the front of the cube
d. To the rear of the cube
32.) The ¼ turn thumb latches on the top of the cube can be latched OPEN by
a. Simply pulling up
b. Pulling up and turning ¼ turn counter-clockwise
c. Pulling up and turning ¼ turn clockwise
33.) Before removing the cube,
a. The ¼ turn thumb locks must be locked open
b. The VGA cord for the upper monitor must be unplugged
c. The DVI cord for the lower monitor must be unplugged
d. The logic door switch connector must be unplugged
e. All of the above
34.) The monitors run on
a. 12vdc
b. 24vdc
c. 110vac
35.) All cabinet lighting other than the service lamp operate on
a. 5vdc
b. 12vdc
c. 24vdc
36.) The button panel pushbuttons and lamps may be tested using
a. The service lamps
b. The Input Output Test panel in the audit screens
c. The Games Configuration panel in the audit screens
37.) Once the VGMID number has been incorrectly set and ‘Save Changes’ pressed
a. The VGMID number cannot be changed
b. The Serial can only be changed in the Operation parameters in the Audit Menu
c. The VGMID can only be cleared by using a new ASD and initiating a Ram Clear
d. The logic cube must be returned to Grand Vision Gaming to correct the issue
38.) When servicing the service lamp cabling, or switch you must first
a. Remove the service lamp from its socket
b. Un-plug the service cord from the side of the AC distribution box
c. Turn off the power switch on the gaming machine
39.) The monitor touch screens are powered using
a. 5vdc power from the USB cord
b. 110vac power from the monitor
c. 12vdc power from the monitor
40.) To remove the DC power supply unit on a GVDD21S (Atlas),
a. The lower monitor needs to be tilted
b. The upper monitor needs to be tilted
c. Both the upper and the lower monitors need to be tilted
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