Photos not synced when offline form is used.

  • alawchen
    Asked on March 24, 2020 at 6:19 AM

    I found a bug maybe, when I use offline form with attachment, photos I try, it can't be synced successfully. Would it be fixed ?

    Jotform Thread 2222876 Screenshot
  • Jed_C
    Replied on March 24, 2020 at 8:18 AM

    You can manually sync it in Settings.

    1585052147Screenshot 2020 03 24 20 12 31 Screenshot 10

    Another option is to enable Cellular data for offline forms. Just go to Settings > Offline Forms > Enable "Download with Cellular Data".

    1585052261Screenshot 2020 03 24 20 16 52 Screenshot 21

    I hope that helps. Let us know if you have any questions or if you need further assistance.