Form submission failed - "Error on query"

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    Asked on April 08, 2021 at 02:19 PM

    Today, many customer was upset with us because they can't request a quote on ours website.

    They tried subbimit the form, but a error was showed. ( Error on query - Error returned : Query execution was interruped, maximum statment execution time exceed)

    On the last month, We had the same problem, and this cause a lot of loss for us. So It's very important solve this problem ASAP.

    We count with your help!


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    Answered on April 08, 2021 at 05:06 PM

    Hello @Nomadi

    We are sorry for the inconvenience this may have caused.

    A failure occurred for a few minutes earlier today due to a server overload.

    The issue should be fixed by now.

    Please check again and let us know if you need any further help.
    Thank you.