Form submission failed - "Error on query"

  • Nomadi
    Perguntado em 8 de abril de 2021 às 14:19

    Today, many customer was upset with us because they can't request a quote on ours website.

    They tried subbimit the form, but a error was showed. ( Error on query - Error returned : Query execution was interruped, maximum statment execution time exceed)


    On the last month, We had the same problem, and this cause a lot of loss for us. So It's very important solve this problem ASAP.


    We count with your help!


    Thanks!


    Jotform Thread 3024390 Screenshot
  • Eduardo_H
    Respondido em 8 de abril de 2021 às 17:06

    Hello @Nomadi

    We are sorry for the inconvenience this may have caused.

    A failure occurred for a few minutes earlier today due to a server overload.

    The issue should be fixed by now.

    Please check again and let us know if you need any further help.
    Thank you.