Meus clientes enviam os documentos mas quando eu vou visualizar, dá erro na página

Hello,

Sorry for the delay.

Are you getting the error on your email?

If yes, please uncheck the option to be logged in to view uploads from your Account settings page as explained here: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files