As respostas pra meu formulário não estão chegando

  • pesquisandomercado21
    Perguntado em 23 de agosto de 2021 às 08:03

    Olá!

    Várias pessoas responderam meu formulário e enviaram prints confirmando que enviaram. Mas, aqui no Jotform e no e-mail cadastrado não chegaram mais respostas.

    A conta free diz que posso receber até 100 respostas.

    O que está acontecendo?

    Jotform Thread 3308938 Screenshot
    Page URL: https://www.jotform.com/myforms/
  • Marco Jotform Support
    Respondido em 23 de agosto de 2021 às 08:50

    Hello there,

    Thanks for reaching out to us.

    Upon checking it seems you didn't add a Submit button to your form.

    Please, keep in mind that without a Submit button, your form cannot be submitted.

    Currently you've just changed the text of the Next button with "Enviar". So when people click on it, the form is not submitted, it only brings users to the next page.

    Please add a Submit button to your form:

    1629722959 6123994f4af61 Screenshot 10


    And if you'd like to show a Thank You Page, make sure to follow the steps on this guide:

    https://www.jotform.com/help/211-setting-up-the-thank-you-page


    Let us know if you need any further assistance,

    Regards