Recuperar minha conta e formulário

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    Julio Lapria 
    Asked on September 27, 2021 at 07:56 AM

    Bom dia!

    Estou tentando recuperar minha conta!

    Não consigo.

    Podem me ajudar?


    Fico no aguardo!

  • Profile Image
    gerardw
    Answered on September 27, 2021 at 09:31 AM

    Sorry, we do not have Portuguese support at the moment.

    On your account, the upload space is at 119 MB and on free accounts, the limit is 100 MB.

    Hence your account is disabled.

    You can download the uploads linked to your form submissions and delete them to reset this space.

    https://www.jotform.com/help/356-how-to-download-the-submission-files/

    https://www.jotform.com/help/377-how-to-delete-form-submission-data/

    I have activated your account in the meantime and flushed your login attempts.

    Please try logging into your account now.