How to Get a Console Report from Most Common Browsers

August 8, 2023

Sometimes we need additional information from you when we troubleshoot an issue with the forms. An extra helpful step would be to provide a console report from your browser when the issue happens.

Below are the steps to view your browser’s console report.

Google Chrome and Chromium-Based Web Browsers

  1. Right-click on the page.
  2. Select Inspect from the menu to open DevTools.
  3. In DevTools, go to Console.
Steps to view console logs in Chrome

You can also use the keyboard shortcut Ctrl+Shift+J for Windows and Linux or Cmd+Option+J for Mac.

Mozilla Firefox and Firefox-Based Web Browsers

  1. Right-click on the page.
  2. Select Inspect from the menu to open Developer Tools.
  3. In Developer Tools, go to Console.
Steps to view console logs in Firefox

You can also use the keyboard shortcut Ctrl+Shift+K for Windows and Linux or Cmd+Option+K for Mac.

Safari

  1. In the upper-left, select Safari, then Preferences.
  2. In the settings dialog, go to Advanced.
  3. Turn on Show Develop menu in menu bar.
Steps to enable the Show Develop menu in menu bar option in Safari
  1. Now, right-click on the page.
  2. Select Inspect Element from the menu to open Developer Tools.
  3. In Developer Tools, go to Console.
Steps to view console logs in Safari

You can also use the keyboard shortcut Cmd+Option+C.

Internet Explorer

  1. Right-click on the page.
  2. Select Inspect element from the menu to open Developer Tools.
  3. In Developer Tools, go to Console.
Steps to view console logs in Internet Explorer

You can also use the keyboard shortcut F12.


Take a screenshot of your browser with the Console tab active and send it to Jotform Support. For more information, see How to Post Screenshots to Our Support Forum.

Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

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