Once you submit your return request, a customer service representative will contact you with instructions for returning your items and receiving a refund. Please note our return policy below.
Rochester 100 Inc. accepts returns of Nicky’s Folders and other polypropylene products stock products within 60 days for a refund. The customer is responsible for all the shipping charges on returned orders. Custom orders (including custom stamped items) are non-returnable. Rochester 100 Inc. accepts returns of vinyl products within 60 days for a refund only if the product was incorrectly made by Rochester 100 and/or the product was damaged in transit.