Train Your Chatbot
Give your Canva Chatbot the knowledge it needs to support users with confidence. With built-in training tools, you can teach your chatbot using your own content, guides, and resources, automatically or manually.Your chatbot stays helpful, accurate, and aligned with your product experience.
Train your chatbot using your existing guides, resources, and documentation. Keep answers accurate and up to date as your content evolves.
Your chatbot learns directly from your content
Your chatbot learns directly from the information you provide. From product details to help articles, training ensures answers stay relevant, up to date, and consistent with your brand.
Smart Knowledge Sync
Connect your chatbot to your existing content so it can learn from guides, documentation, and help resources. Updates sync automatically, keeping responses accurate as your content evolves.
Custom Knowledge Upload
Manually add key details, brand language, or specific answers your chatbot should know. From how-to instructions to internal guidelines, you decide what knowledge your chatbot can use in conversations.
Always Improving
Make changes whenever you need. Updating your content instantly improves how your chatbot responds, with no retraining process or technical steps required.
