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READ ME: Please message the Systems Team to ensure the Volunteer ID component of this form is working (prefilling name and email) and the form has been integrated on the Squarespace Website before using it!!! :) Once this form is active only the eMentor Manager should have access to the information.

CSOsCo-CoordinatorCoordinator HandbookSchool Principal

Equipping students with resilienceEmpowering students to reach their potentialImproving societal attitudes towards educationInspiring students to go to university

Advice in overcoming concerns about mentors, school, or Co-CoordinatorTo answer any questions or requests you may have, after checking the Coordinator handbook first!To fill-in if a Coordinator is unable to attend a session due to a medical condition, and has a doctor's certificateTo fill-in if a Coordinator is unable to attend a session due to an assignment

Create an appropriate meeting timeMute all participants on entrySelect the setting to allow mentors to join before the hostEnsure your mentors do not use virtual backgrounds

Tell the Mentor to email CSOs with their reason + documentation, and to complete Session Evaluation Form (selecting 'absent' for the session). The CSOs will decide if the reason is valid, and will find a fill-in mentor.Decide whether the Mentor's reason is valid and that they should email the CSOs with their reason + documentation and complete Session Evaluation Form (selecting 'absent' for the session).Decide whether the Mentor's reason is valid, and tell the Mentor to complete the Session Evaluation Form (selecting 'absent for the session).Make sure the Mentor attends the session regardless of their reason.

Let the Mentor know that our policy requires > 24 hours notice. Tell the Mentor to email CSOs with their reason + documentation, and to complete Session Evaluation Form (selecting 'absent' for the session). The CSOs will decide if the reason is valid, and will find a fill-in mentor if needed. Be prepared that one coordinator may need to step-in if we cannot find a fill-in mentor due to the late notice.Decide whether the Mentor's reason is valid and that they should email the CSOs with their reason + documentation.Let the Mentor know that our policy requires >24 hours notice and make sure the Mentor attends the session regardless of their reason. Tell the Mentor to email the eMentor Manager with their reason + documentation. Be prepared that one coordinator may need to step-in if we cannot find a fill-in mentor due to the late notice.Be prepared that one coordinator may need to step-in if we cannot find a fill-in mentor due to the late notice. Tell the Mentor to complete the Session Evaluation Form (selecting 'absent for the session). Decide whether the Mentor's reason is valid.

Deal with the problem with your Co-CoordinatorTake necessary immediate action with your Co-Coordinator and contact CEOTake necessary immediate action with your Co-Coordinator and contact your CSO (Melita/Matt), or the COO (Brod) if deemed necessaryDeal with the problem by yourself

I have a medical condition that is preventing me from attending and have a Medical CertificateMy car broke down on the way to the eMentor sessionI have a compulsory lab once during the semester during the eMentor session and I told my Coordinators at the start of the programMy work has rostered me on during the eMentor session and I can't get someone to cover my shift

Give Brod's phone number; Talk to Mentor about details of disclosureGive Brod's phone number; Call school to discuss disclosure with teacher; Direct Mentor to Child Disclosure form on Mentor Portal; Offer emotional support without talking to Mentor about details of disclosureDirect Mentor to Child Disclosure form on Mentor Portal; Talk to Mentor about details of disclosure if they are upset by what they have heardGive Brod's phone number; Direct Mentor to Child Disclosure form on Mentor Portal; Offer emotional support without talking to Mentor about details of disclosure

Communicate with the mentee about what is happeningCall Brod the COOConsider using the spare laptop & headset you have set-upMake use of the tech guides if needed

ementor.[school]@teachlearngrow.org.au[school]@ementor.tlg.org.au[school]@teachlearngrow.org.au[school].ementor@teachlearngrow.org.au

wa-ecso@teachlearngrow.org.auementor.cso@teachlearngrow.org.auementor@teachlearngrow.org.auecso@teachlearngrow.org.au

Play music and icebreakers at the start of each sessionOrganise a few social catch-ups throughout the programPost weekly inspiration in your eMentor Facebook groupGo on a road trip to visit your eMentor schoolUse your creativity and think of new ways to engage Mentors!

Post inspirational content in Facebook groupContact school to confirm sessionOrganise relief mentors if requiredAll of the above

Make sure mentors complete session evaluation formsMentor debrief - group discussionComplete Coordinator session evaluation form (one per School)Phone call check-in with CSOs (one per School)Pack up room and return equipmentAll of the above

Welcome, session outline, food for thoughtWelcome, icebreaker, session outline, food for thoughtWelcome, reflection of last week, food for thought, session evaluationSession outline

Before and after each sessionInformally before/ after sessions + Formally half-way through program if requested by MentorInformally before/ after sessions + Formally half-way through program via Facebook MessengerFormally half-way through program via Facebook Messsenger

Session evaluation forms, 'a positive and a problem', update on fundraising and social eventsSession evaluation forms, games, update on fundraising and social eventsSession evaluation forms, 'a positive and a problem', games, update on fundraising and social events'A positive and a problem', games, update on fundraising and social events

World Culture & DiversityTransitioning to High SchoolSuccess & Goal SettingMathematics

Every two days at leastEvery dayOnce a weekEvery hour

Continue in-person mentoring sessions against government adviceTry to fit all of your mentors onto the same table to create a closer group environmentEncourage mentors to sanitise before sessions and remember to bring their own headphones to sessionsIf a mentor messages you the night before your session that they are feeling unwell, tell them they should come to the session and try and avoid contact with other mentors

As often as you wantBeginning and endBeginning, middle and endEvery fortnight

We are continuously trying to provide the best training we can for our amazing coordinators! Please share your thoughts and suggestions for the Coordinator Training Day.

Your feedback will not be accessible to the eMentor Officers and will be used to help improve the training experience next semester.

	Very Disatisfied	Dissatisfied	Okay	Satisfied	Very Satisfied
Engaging
Informative
Comprehensible
Inspirational
Organised
Appropriate length of time
Overall opinion

If you have not submitted your WWCC details yet you must provide them before commencing the eMentor Program.

To submit your WWCC receipt details or WWCC card details please go to: https://www.teachlearngrow.org.au/wwcc

Tell your CoordinatorsTalk to the mentor and try to work out a mutual solutionPrank them at the next available opportunityWrite an email to the Program Director

Suspend you from mentoringCharge a non-completion feeNegative impact on future TLG program applicationsAll of the above

Carry a WWCC when engaging in child-related workRaise concerns when a volunteer feels a child is at risk of harmOrganise chats outside of the allocated mentoring session if the child needs extra helpNotify TLG if a volunteer has cancelled their WWCC card

Give MINIMUM 24 hours notice to your Coordinators and provide appropriate evidence within a weekGive a 24 hour notice to the eMentor managerProvide a medical certificate to the eMentor manager within a weekAll of the above

Please note that you will not be able to go to the next page of the quiz unless you have answered all questions on this page correctly.

TLG Volunteers are not permitted to conduct eMentor sessions under the influence of alcohol or drugsTLG Volunteers are allowed to communicate with students after the program with permission from their coordinatorsTLG Volunteers should always embody TLG values and encourage the empowerment of studentsTLG Volunteers should do a session evaluation after each session

Do not speak to anyoneApproach your coordinators and carefully explain the details of the incidentCall the Department of Child ProtectionMake a direct phone call to the TLG Child Protection Contact and carefully explain the details of the incident

Other mentorsYour eMentor OfficerNo one (except the CPC)Family and Friends

Please note that you will not be able to go to the next page of the quiz unless you have answered all questions on this page correctly.

Sarah James is an 11 year old student that you have been mentoring through the TLG eMentor program this semester. At the start of Week 3 of the program you notice Sarah has two large bruises on her left eye. When you ask her how she got the bruises Sarah says, "I don't want to talk about it. I just tripped over when I was walking home from school yesterday". When you ask her if it hurts, Sarah says "No. I won't want to talk about it", turns off the webcam and excuses herself to go to the bathroom.

Tell your Coordinators of the situationComplete a Child Disclosure Report Form and report the situation to TLG's CPCTell the student's classroom teacherReport the matter to the Department of Child Protection and Family Support

0414 568 9600477 376 4280423 264 6820405 542 051

Relieve your worries by talking to your eMentor OfficerAsk the eMentor Manager to organise some external support for youMaintain confidentiality and contact the TLG Child Protection Contact who will organise for you to receive external professional support

Mail it to the Department of Child Protection and Family SupportGive it to the Child Protection Contact in personGive it to the eMentor Manager in person

Please note that you will not be able to go to the next page of the quiz unless you have answered all questions on this page correctly.

Congratulations, you've almost finished the Policy Quiz! Just click submit below :)

eMentor Coordinator Training Day Quiz + Feedback + Policy Quiz

Questions

Questions

Coordinator Training Day Feedback

21 S2 Policy Quiz

Working With Children Check

Policy Quiz

Policy Quiz

Child Protection Reporting Training: Case Study

Step 1: Observe the Situation

Step 2: Decide

Step 3: Report

Step 4: Write