Face Mask Customer Research Survey
Share your skin concerns, buying frustrations, past experiences, and what you’d want in an ideal face mask.
Skin Profile
What is your biggest skin concern right now?
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Acne
Dryness
Oiliness
Dark spots
Dull skin
Uneven skin tone
Other
Buying Frustrations
What problems do you usually face when buying face masks?
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What do you dislike about the face masks you currently use?
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What makes it difficult to choose the right face mask for your skin?
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Negative Experiences
Have you ever experienced irritation, redness, or breakouts after using a face mask?
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Yes
No
If yes, what happened?
Have you ever bought a face mask that didn't give you the results you expected?
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Yes
No
If yes, what was disappointing?
Usage & Drop-off
What is the biggest reason you stop using a face mask or skincare product?
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Purchase Priorities
What would you change about the face masks currently available in the market?
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When buying a face mask, what is more important to you?
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Price
Ingredients
Results
Convenience
Other
Why is that your priority?
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Ideal Product
If you could create your ideal face mask, what problem would you want it to solve?
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