Upgrade to Silver Pack ( Help)

  • seramedikalsiparis
    Asked on September 21, 2020 at 5:08 PM

    I bought a bronze package today. however, the package features were not sufficient. If I switch to the silver pack immediately, will I get a refund for the silver pack?

    Is it enough to pay the price difference between the two packages?

    Jotform Thread 2589108 Screenshot
  • jonathan
    Replied on September 21, 2020 at 10:02 PM

    Yes you can just upgrade directly to SILVER plan. You will be charged with a prorated amount only. Meaning, your existing paid amount (from BRONZE) will be credited/added to your upgrade payment -- thus you only need to pay lesser on your upgrade.

    You can upgrade in your my account Billing page https://www.jotform.com/myaccount/billing

    Please let us know if you need further assistance.