File Upload Forms FAQ

Have a question about how to create upload form? Check out our frequently asked questions below.

  • What is a file upload form?

    A file upload form is an online form with a file upload field. Using a file upload form, you’ll be able to collect various types of files, including documents, photos, videos, audio clips, and more.

  • How do I make a file upload form?

    Choose from over 100 free file upload form templates, or build your own form from scratch. To get started, just create your form with JotForm’s user-friendly online Form Builder, include a file upload widget, and embed it in your website to start accepting file submissions online.

  • Which file types can JotForm file upload forms accept?

    The default file extensions are pdf, doc, doc, xis, xisx, csv, text, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, and gif.

  • How can I decide the file types my form can accept?

    Go to the Options tab in our free online Form Builder and list the file types you’d like to allow in the text box under File Types. Be sure to separate each extension with a comma and leave out periods (pdf instead of .pdf). If you’d like to accept all file types, simply type an asterisk. Read more about how to change acceptable file types.

  • What is the upload size limit?

    For each form submission, the file upload limit is 1GB — meaning you’ll be able to accept sizable videos, photos, and documents through your online form.

  • How do I accept more than one file?

    For users to submit multiple file uploads in a single form, they simply need to click on the upload button and select the files from their computer. Alternatively, you can add multiple file upload fields when building your custom form in JotForm Form Builder.

  • How do I send form submissions to Dropbox or Google Drive?

    It’s easy to integrate your form with cloud-based file storage apps! Learn how to automatically forward form submissions to Dropbox and Google Drive.

  • Which other third-party apps can I integrate with my form?

    We have over 100+ apps to sync your online form submissions to, so the way you build your form is up to you! Use personal info fields to create new contacts in Salesforce or HubSpot CRM, add new contacts to your Mailchimp mailing list, or accept payments through your form with popular payment gateways like Square, Stripe, or PayPal.

  • How do I embed a file upload form on my website?

    To publish your free file upload form on any web page, go to Publish in the Form Builder and select the Embed option. Click on the Copy Code button and paste the code into your web page. Don’t know which embed code to use? Select the Platforms option to see embed codes for third-party platforms including WordPress, Facebook, and Blogger. Read about all of our embedding options here.