Middleby Residential Service Request
manufacturercode
Incident Type
Source
CallReason
Owner
CreatedBy
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Viking
Lynx
Aga
Trade-Wind
Scotsman
Other Brands
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CUSTOMER / CONTACT INFORMATION
First Name
First Name
Last Name
Last Name
Customer Phone #
*
E-mail
example@example.com
Customer Address (Hidden 8.3.22 for Global Warranty Incident creation)
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Address
*
Street Address Line 1
Address 2
Street Address Line 2
City
*
City
State / Province
*
State
Zip Code
*
Zip Code
Country
*
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US
CA
MX
Jobsite Alternate Contact
First Name
Last Name
Alternate Contact Phone
Alternate Contact Email
example@example.com
DEALER INFORMATION
Dealer Name
Dealer Contact
First Name
Last Name
Dealer email
example@example.com
Dealer Phone
PRODUCT INFORMATION
Model Number
*
Serial Number
Date of Purchase
Reason For Service / Problem Description
*
SUBMISSION INFORMATION
Submitted By Name
*
First Name
Last Name
Submitter Company
Requester Email
*
example@example.com
Submitter Phone
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