Two-Factor Authentication (2FA)

Jotform works with Enterprise customers to strengthen account security through Two-Factor Authentication (2FA). With 2FA enabled, users verify their identity using a time-based one-time code (TOTP) generated by an authenticator app. Jotform Enterprise allows organizations to add an extra layer of protection to their accounts with a simple and secure configuration flow.

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With Jotform Enterprise, enable two-factor authentication to verify user identities with authenticator apps and add an extra layer of security. Admins can also enforce server-wide 2FA when needed.

Server-wide 2FA Enforcement

Ensure consistent security across your organization by requiring all users to enable two-factor authentication. When this policy is enforced, users are prompted to configure 2FA with an authenticator app during their next login.

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App-based Verification Only

Jotform Enterprise supports secure, app-based 2FA using time-based one-time passwords (TOTP). Users can pair their accounts with any compatible authenticator app to complete their login with an additional verification step.

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User-based 2FA Controls

Allow users to enable two-factor authentication individually. Users can add an authenticator app and secure their accounts with time-based verification codes, providing an extra layer of protection without server-wide enforcement. Admins can also enforce 2FA for specific users and reset their 2FA configuration when needed, ensuring full administrative control over account security.

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Seamless Authentication Flow

Improve user experience while maintaining security by allowing admins to enable or disable the “Don’t ask again on this device” option. When disabled, users must enter a verification code at every login, even on trusted devices.

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