Help Center | Jotform

Our friendly customer support team is available 24/7.

New Support Request

Average response time:

30 Minutes

At Jotform, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Recent Questions

1 REPLIES

Order Inquiry: Purchases made in filling out a form

Asked by normamcgill9 1 hour ago Updated 47 minutes
1 REPLIES

Form Submission Issue: Form Crashed and No Notification Received After Attaching 5 Images

Asked by NATALIE GOKKAYA 1 hour ago Updated 1 hour
1 REPLIES

Partnership Inquiry: Becoming a Payment Service Partner in Hong Kong

Asked by Sam LAM 1 hour ago Updated 1 hour
3 REPLIES

Email Notification: Missing Step C Fields and Editable Step B Fields After Selecting Escalate

Asked by PhillyLI 5 hours ago Updated 1 hour
1 REPLIES

Form Setup: Creating Conditional Fields, Automated Emails, and Integrations for Limo Booking Quote Request

Asked by crutcherfield678 1 hour ago Updated 1 hour
1 REPLIES

Form Responses: Unable to View Submissions Due to 'Hidden for Protection' Message

Asked by Susan Kennedy 2 hours ago Updated 2 hours
2 REPLIES

App Builder: Upload Custom Raw HTML

Asked by PacificAirCargo 3 hours ago Updated 2 hours
6 REPLIES

Subscription Inquiry: Request for 3-Month Usage Quote Until August

Asked by zgrodriguez1 1 day ago Updated 2 hours
1 REPLIES

Customise Button Style Colour Error

Asked by Proeyesecurity 3 hours ago Updated 2 hours
1 REPLIES

App Access Issue: App Pages Not Displaying and App Missing After Login

Asked by Renee 3 hours ago Updated 3 hours