Security and privacy are Jotform’s utmost priority in form building and data collection — two reasons why Jotform complies with various industry standards and regulations, including GDPR and HIPAA. Visit our Security page to learn more.
Jotform also has Form Encryption that you can enable. This further safeguards sensitive information in your forms. It’s a type of end-to-end encryption, a security measure that guarantees privacy by encrypting your form data when your form users fill and submit it.
Some features in the Form Builder will become unavailable once you enable Form Encryption.
Enabling Form Encryption in the Form Builder
If you wish to proceed, follow the steps below to enable Form Encryption.
- In the Form Builder, go to the Settings tab.
- Look for Encrypt Form Data and toggle it to Yes.
- Verify your account through Gmail or Facebook or enter your Jotform account password.
- At this step, you must provide an access code for the form. You can input up to 16 characters.
Notes
- The form encryption access code is for individual forms. You must create a new access code if you enable Form Encryption on your other forms.
- You cannot reset your access code, so ensure to remember it. Otherwise, your form data is considered lost.
- Finally, click the Enable Encryption button. You’ll get a confirmation, and it should be done. Your form is now fully encrypted.
Decrypting Form to Access Submissions
You can decrypt your form through Jotform Tables and Jotform Inbox. You’ll only do this once unless you access your data on a new browser. To decrypt
- Access Jotform Tables or Jotform Inbox.
- Enter your access code.
- Click the Access button, and that’s it. You should now be able to view your form data.
If you want to ensure security, you could encrypt back the data before closing the page. To do so, click the Encrypt Entries button.
What Happens if You Forget Your Access Code?
Encrypted Forms use end-to-end encryption, which means your access code is encrypted on Jotform’s end. Since it’s encrypted, we won’t be able to access your data, so if you forget your access code, your data is considered lost. We recommend storing your access code in a safe place or creating an access code that’s easy to remember.
Please comment below if you have any questions, feedback, or suggestions.
Update
Are you looking for the form encryption using a key? Please visit Encrypted Forms with Local Key File guide.
Send Comment:
29 Comments:
The ability to set a condition to change the recipient of the notification email should not be disabled for encrypted forms.
How do I reset it?
The fact that I am not able to access my own created form once signed into my account is counterproductive at the least. This is not explained thoroughly upfront which leads me to believe the updated "security" is not intended to protect my data but it is to drive up the program use. Now I am delayed and have to recreate the entire form from scratch because of this.
Hi
I have just started collecting submissions for a form that I used last year as well however this year it has suddently started asking for an access code. I have not created one so I am now unable to access any of my submissions.
How can I resolve this please?
Thanks
I forgot my encrypted password hiw can I reset it?
Hi,
Can I add a user passcode for staff to access the form?
I want to post a QR code at each site and staff clock in and out here but I need to stop access top the form by non staff.
Question
will the form be able to be emailed to us as per before or do we have to login in to see the info?
if we have to login are we sent a notification that a form has been sent and is waiting to be viewed
How can I recover my access code I need to get to a form and see orders that I’m missing
The Submit button did not work.
how to get zapier code
I forgot my access code. What is the next step to access my form?
Form encryption I understand that encrypts the whole form. Is there a way to encrypt just certain fields.(ex social security number) Is keeping client information secure and what is process for jotform keeping info like this protected? My previous form provider had that option and I wanted to see if that is an option on jotform as well.
i for my acess code
how do i get a new access code and does it mean i will lose my filled out forms
I have encryption enabled. I can view submissions from browser, but cannot view from within the mobile app. I am on iPhone, OS version is 15.7.8. I uninstalled the app and reinstalled from the App Store so I have the newest app. On the mobile app I enter my encryption key and click on Access. Nothing happens.
When we attempt to enable Encryption 2.0 on existing forms, the settings appear to only allow us activate the original encryption settings. Can an existing form be updated to turn on encryption 2.0? Thanks.
ahhm wts my code or where will i find it pls
what happens if i lose my encryption code. can i regenerate another one?
I don't ever recall receiving my own key.
I use a password manager, I save all that stuff vigilantly.
What my code
If I am already using encryption for a form, is it automatically updated to using your 2.0 encryption or do I need to do something?
Thanks,
Jim
Cree una clave de cifrado le di descargar y ahora que quiero usar veo que no descargo nada, no puedo acceder al formulario ni crear uno nuevo porque me lanza un error.
The encryption password is not working and I typed the correct password.. Please advise asap!
Please provide examples of the data you are referring to in this statement above:
All server-side gathered and processed data can not be retrieved in encrypted forms because your private key is never sent to our servers.
Thank you
For Estephany Parra,
I am unable to access your secure message. Please call me at 602-370-7567 regarding an earlier appointment time with Dr. An in July .
There is not an option for me to select a Encryption Key within the settings...it is not there. How does this get added?
Is is possible to have an encryption key for, say, most of my forms and have a second, DIFFERENT key for another groups of forms? I want only some encrypted data to be available at one computer and all encrypted data top be available at a different terminal.
Thank you
Marc
How do i set a password on a form? encrypting is very complex
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