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Aytekin Tank

Aytekin Tank is founder of JotForm. He currently leads the JotForm development team. He loves to hear from JotForm users. Feel free to shoot him an email at aytekin at jotform.com.

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  • Wishbox Released: An Amazing New Way to Get Feedback from Web Site Visitors

Wishbox Released: An Amazing New Way to Get Feedback from Web Site Visitors

November 22, 2011
When Google+ released earlier this year, it received over 1 million feedback messages in the first month. They used one of those feedback buttons on the side of the page. What was interesting about their feedback tool was that it had the ability to include a screenshot of the current page within the feedback message. This was pretty neat, since it allowed users to explain their problems more clearly.


We thought this was something that could be useful to all web sites. Getting feedback from users is hard. Getting feedback that clearly explains a problem or suggestion is even harder. 

Getting people to send a screenshot with their feedback is a good idea. But, we thought why stop there? Why not let users annotate these screenshots with text and draw arrows on it? Let them have some fun, and show you the problem, instead of trying to describe it. 

The result is an amazing new way to get feedback: Wishbox

wishbox


We recently run a private beta with 50 JotForm users. They loved Wishbox. It seems that Wishbox is especially useful for web designers. That was something we did not expect. Designers wanted to use Wishbox to get feedback on mock-ups and completed web site design. Since their clients can easily take screenshots and draw things on them, everyone saves time. 

Today, we are proud to announce Wishbox is now available to everyone. Wishbox is free and easy to install on any web site. You can get your own Wishbox on your site right now! 


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31 Comments...

aaron - November 22, 2011 at 12:13 PM    

i love jotform

bjj - November 22, 2011 at 12:54 PM    

hola

oriinalgeek - November 22, 2011 at 04:03 PM    

does wish box require iPhone users to pan side to side to view the page like this blog does? not sure why I can't pinch it smaller nor can I tap to zoom

View Answer

Noah Heyl - November 22, 2011 at 07:59 PM    

This entry apparently (according to the blog landing page) has three comments i see
0 comments?????

View Answer

mathquiz - November 22, 2011 at 08:00 PM    

Now they appear right after i submit

Do i have to submit to see comments

View Answer

katrina moore - November 22, 2011 at 08:20 PM    

cool

Artem - November 23, 2011 at 02:03 AM    

Cool!

Tobias Herzog - November 23, 2011 at 04:36 AM    

Hello JotForms-Team,

I'm a web administrator and I just tested your wishbox. It's great, thanks.

Still I have one request, that would make my life much easier.
When somebody sends me his feedback (e.g. issue with one of our websites), I most certainly have to go to this website to check the problem or the effect of my solution.

For this it would be greate to have the websites Url in the notification Email that I get after a submitted feedback.

Thanks anyways

View Answer

wrafter - November 23, 2011 at 08:57 AM    

Jack's Website, not Jacks' Website :)

egeg - November 23, 2011 at 11:17 AM    

Yeah, totally missed that. Sorry about it, it's fixed now.

franknoack - November 25, 2011 at 10:45 AM    

Super Idee

ritha akhtar - November 26, 2011 at 11:00 PM    

hey this is my first time on this

javiervg - November 27, 2011 at 10:28 AM    

Muy interesante, lo voy a implementar....saludos....

Edgarchupina - November 28, 2011 at 01:05 PM    

nice tool. Thanks

jeffersonfernandinho - November 28, 2011 at 01:06 PM    

Parabéns, realmente um trabalho excelente para ser gratuito, um forte abraço, continue com Deus.

mercurien - November 28, 2011 at 02:22 PM    

Can Jot-form create a Website Login widget please?

View Answer

Fabio_Silva - November 29, 2011 at 12:10 AM    

Parabéns ferramenta de ótima qualidade muito ultil obrigado por ter disponibilizado sem custo, Deus te abençoe abraço.

lysis - November 29, 2011 at 01:23 AM    

it does a great job! Thank you

Iseeinfo - November 29, 2011 at 11:07 AM    

Fantastic feature
Good job

fastlanetravel - November 29, 2011 at 04:20 PM    

is it compatible in WordPress?

View Answer

otabo - November 30, 2011 at 12:35 AM    

Can't wait to use it but I need to turn off the automatic picture capture.

Just want the written feedback.

Also, wish that the Wishbox notice on my form design page wasn't so big....

Keep making great stuff!

View Answer

hussmir - November 30, 2011 at 12:33 PM    

you know where it says 'Describe any problem or suggestion' can't we change that text?

hussmir - November 30, 2011 at 12:35 PM    

...never mind just found out lol

electricidadsalesianos - November 30, 2011 at 02:41 PM    

JotForm es genial

José-Luis Ayala - November 30, 2011 at 05:35 PM    

¿Está disponible en español?
Is it available in spanish?

View Answer

uguredis - December 01, 2011 at 08:08 AM    

good job love jotform :) for http://www.tamkasko.com http://www.sigorta.us

Jim D - December 01, 2011 at 11:09 AM    

Why is there no link to (or mention of) Wishbox on the Jotform home page? There isn't even a link in the footer.

Is Wishbox not important enough?

View Answer

andyhaigh - December 01, 2011 at 12:03 PM    

How do I stop the pop-up?

View Answer

hari4u2 - December 01, 2011 at 02:14 PM    

I Love Jotforum
i need affiliate link for jotforum

jbzappa - January 01, 2012 at 03:42 PM    

How do you use this???

http://www.bejanies.com

View Answer

cannnot send Comment - December 05, 2013 at 01:14 AM    

Hi,
I am not receiving comment field input. Other fields are working fine
Please help me out

Thanks!

View Answer

Hi