Not receiving PDF upon submission

Olá,

Não estamos recebendo o PDF deste formulário

https://form.jotform.com/240715368853059

Pode me auxiliar por gentileza.

Hi Loreni,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I checked your form, and it seems that the Attach PDF option is not enabled. That's why you're not receiving any PDF submissions when someone submits the form. Let me show you how to enable it:

1. In Form Builder, in the orange navigation bar, click on the Settings tab in the orange navigation bar at the top of the page.
2. In the menu on the left side of the page, click on Emails.
3. Hover your mouse over the Notification Email element and click on the Pencil icon.
4. Under the Advanced tab, toggle Attach PDF to the On position, and select the PDF file you want to attach.
5. Now, scroll down, click on Save, and you're done.

Give it a try and let us know if you need any more help.