If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.
Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.
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368 Comments:
June 19, 2026
When will the new email address be enabled?
June 17, 2026
How do I recover my account on the program Jotform?
June 16, 2026
i need to use my whatsapp normaly so pleze give it back
June 14, 2026
Im tring to do this and am not tech savvy. trying to get manus to help even more frustrated.
June 14, 2026
"تم إيقاف حسابي المرتبط بهذا البريد الإلكتروني وأرغب في إعادة تفعيله، ولا أستطيع تسجيل الدخول حاليًا، الرجاء مراجعة الحساب وإعادة فتحه."
June 11, 2026
the account for he**o@bo***ta***terf***ly.org was deleted and you now need that email freed so you can use it on your organization’s main account.
June 10, 2026
Why will it take my photo
June 10, 2026
I cannot type in the box “new email to update to” it says data-widgets.jotform.io refused to connect
June 9, 2026
Good working
June 9, 2026
My account was suspended and I never received an email explaining why. I would like to use your forms. Please let me know what I did wrong to get it fixed so that I can use your forms. Thank you!
June 8, 2026
It appears I cannot access my account, and the account recovery form is showing an error: "Error: Failed to fetch data from server."
Please help
June 8, 2026
I don't have a camera on my computer
June 8, 2026
Good morning. I need to update my email address. The employee associated with that email address is no longer with the company. Previous email is gs***hez@in***ds.com
June 7, 2026
I seem to have lost my work space. I built a form for registration, It is labeled "Family Reunion Registration Form". There were at least 10 forms submitted the last time I checked. I also had other draft versions of the form. WhenI log into my account now the my workspace is empty. I did change the password a few days ago, but that shouldn't keep me from accessing the correct workspace right? I am kind of in a panic. so if you can help find my workspace as soon as possible. Thanks
June 7, 2026
I am trying to recover my Jotform account.
This is a link to some of my forms:
I think it's under the name Drug & Device Journal.
These are my global patient forms connected to Jotform:
I went through a cyber attack and need access to my account. It was a premium pay and I'm not sure if I am still being charged. I was most likely registered with info@ddjournal.org but it could have been a different email as well. I can't remember.
June 4, 2026
Non ricordo più la mia email che ho usato la prima volta che ho avuto accesso
June 3, 2026
I need help logging in to my account
June 1, 2026
My name is Candace Reid and I was a consultant for City Impact. My email registered with Jotform was creid@cityimpact.org. Since I am no longer a consultant there, my email address has been deactivated. My personal card was registered to the City Impact account which I am in posession of. I would like to remove my personal card details from the account on file. Thank you.
June 1, 2026
This is Danielle Trivers and I am trying to upload a photo. I do not have a webcam. What can I do? dtrivers@schacademy.org
Thank you- Danielle 203-795-5261
May 31, 2026
I need help with gaining access to this acct. I dont know any of this information for billing and what not and I need to see how many forms have been sent in from this acct.
May 27, 2026
I can't access the invoice, it must have gone to the email address that I can't access.
May 26, 2026
I am having trouble getting logged back into my Go2bank account since we filled jot form that was going to send money into my account my bank card and account number routing number are still good
May 20, 2026
PLEASE NOTE: The name associated with this account might still be Graham Davis, but all email and billing information was previously updated to and by me. I took over management of this account from him.
May 20, 2026
Preciso acessar minha conta, porém está dando credenciais erradas. Preciso verificar qual e-mail foi cadastrado em meu formulário.
May 20, 2026
Preciso acessar minha conta porém está dando credenciais erradas. Preciso verificar qual e-mail foi cadastrado meu formulário.