How to Recover Your Jotform Account

Last Update: April 28, 2025

If you’re having trouble accessing your Jotform account, you’re not alone—and we’re here to help.

Whether you’ve lost access to your email or can no longer access your account due to issues like forgotten credentials or lack of access to recovery options, kindly fill out the form below and our support team will contact you for assistance.

Contact Support

Our customer support team is available 24/7 and our average response time is between one to two hours.

Help Center Contact Jotform Support

Send Comment:

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comments:

Mary Hill

1 days ago

I mistyped my email address when creating an account and need it corrected. I typed "ma***y@po****lea***power.com" and it should be "ma***y@por*****eair****er.com". I cannot verify my email bc it is not a correct email. Please help. I already created a form and want access to it. Also, I will want to purchase a plan.

View Answer
UGEL SAN IGNACIO

3 days ago

"Soy representante de la cuenta cuyo usuario es , registrada con el correo . Por error, la cuenta fue eliminada y necesito recuperarla. Además, quiero aclarar que aunque la cuenta está a nombre de , yo realizo los pagos con mi tarjeta personal. Agradezco su ayuda para restaurar el acceso a la cuenta."

View Answer
Kim Blagdon

4 days ago

I think I made a typo in my email address when I created my account. I can't access my form now, it says my login credentials are incorrect. It's probably just off by a letter, this is my form 251353927061253. Can you help?

View Answer
Kyla Steele

5 days ago

Hi there I had a template and link for a form but the template original is no longer showing up on my login account

View Answer
Thomas saine

7 days ago

How do I reactivate my account?

View Answer
NACE Houston

9 days ago

I just want to change the email address from his***n@nac****ton.net to rec***on@nac****ton.net - I don't understand why this is so complicated!

View Answer
Julie Dunn

11 days ago

We're trying to enable access to our Salt Space Jotform account.
We thought we'd successfully changed it yesterday from du***jd@***l.com to br***n@sa***ce.co.uk but when I went into the account this morning - no forms were there
Please can you help?

View Answer
Davies

11 days ago

I can’t access the billing page for my account please advise

View Answer
Mindy Montgomery

13 days ago

I just changed my email login.
Now, I can not log in.
I have access to both emails.
Please reset.

View Answer
Regina Martin

13 days ago

My computer has a sticky "C" button. It just did not register the C when I was creating the account. I have published the link to my Jotform and did not want to start over.
My account is currently bounces back as not deliverable.

View Answer
regina aguilar

17 days ago

I want to unsuscribe

View Answer
Stefanie Sacks

18 days ago

I want to unsubscribe
I thought this was something else

View Answer
Pardee

19 days ago

After I reset my password, I couldn’t sign in.

View Answer
Alex Adodo

25 days ago

Please help me please

View Answer
REKO PETERSON

25 days ago

My account is showing suspended.

View Answer
Sefkind

28 days ago

Cannot login to my acct on new Apple iPhone 16e

I could login on my previous Apple iPhone cell phone - SE model

CAN login on my laptop

View Answer
Chris Brown

32 days ago

I need to speak about with the supervisor about Going into the system in taking the old person out and allowing me to Take over My program

View Answer