Yıllık Plan İadesi

  • Profile Image
    huseyinunvermis
    23 Nisan 2026 05:52 tarihinde soruldu

    Merhaba,

    Yıllık plan olarak abonelik başlattık ve ödemeyi yaptık ancak submission limiti ihtiyacımızın çok altında kaldı. Bu sebeple yıllık üyeliğimizi iptal etmenizi ve sadece bu ay ile sınırlamanızı ve kalan ödememizi iade etmenizi rica ederim.

  • Profile Image
    Podo: Support Specialist
    23 Nisan 2026 05:52 tarihinde yanıtlandı

    Hi Hüseyin,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Your current Gold Plan submission limit is below your needs, and you want to cancel the annual plan, limit it to the current month, and request a refund for the remaining amount.

    Here is a summary of your current usage and limits:

    Submissions10,0005,437
    Payments1,0000
    Uploads100.00 GB0.00 B
    Views10,000,00031,685
    Signed Documents1,0000
    AI Conversations10,0000
    AI Sessions2,000,0000
    AI Phone Call300m0m
    AI Agent SMS7500
    Form Count1004

    Regarding your request to cancel the annual subscription and refund the remaining amount, I don't have the capability to process cancellations or refunds directly. You can cancel your subscription and request a refund through the appropriate channels:

    • If your subscription was purchased through the Jotform website, you can request a refund by visiting our Refund Request page.
    • If your subscription was purchased via the mobile app (Apple App Store or Google Play), refunds must be requested through the respective app store.

    To limit your subscription to this month only, you would need to cancel the subscription to prevent further renewals. Subscription cancellations and changes are managed through your account settings or the payment gateway used.

    Give it a try and let us know how it goes.

Your Reply