AI Agent Builder: Instagram Connection Verification Code Not Working

B I U S A A

Hi Rohit,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

From what you shared, it is not clear what kind of Jotform-related issue you are experiencing. The thread title mentions an Instagram confirmation code, which is outside Jotform, and your message content “B I U S A A” does not match any known Jotform feature, setting, or issue in our available information.

Let me help you with that:

1. Describe the issue you are facing with Jotform (for example: form not loading, not receiving emails, SMS verification for Jotform, approval status, etc.).
2. Mention where it happens in Jotform (Form Builder, Tables, Inbox, SMS/Text Message notifications, etc.).
3. Share any error message or behavior you see (for example: code not arriving, code invalid, button not working, etc.).

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Let us know if you have any other questions.

B I। U। $ A। A

Hi Rohit,

From your last message, it is still not clear what kind of Jotform-related issue you are facing. The text “B I। U। $ A। A” does not match any Jotform feature, setting, or known issue in our information, and the thread title about an Instagram confirmation code is outside Jotform.

Let me help you with that:

1. Tell us what you are trying to do in Jotform (for example: verify phone number for SMS notifications, receive emails, check submissions, approval status, etc.).
2. Say where this happens (Form Builder, Inbox, Tables, SMS/Text Message notifications, email notifications, etc.).
3. Write the exact error or behavior you see (for example: code not coming, code wrong, message not received, form not opening, etc.).

After we hear back from you with these details, we’ll have a better idea of what’s going on and how to help.

Let us know if you have any other questions.

B I U S A

Hi Rohit,

The thread title points to an Instagram confirmation code, so it looks like you're trying to connect your Instagram account to an AI Agent and the verification step isn't going through. Here's how the connection works and where that code comes from:

1. In AI Agent Builder, in the blue navigation bar at the top of the page, click on Publish.

2. Then, click on Instagram Agent in the menu on the left side of the page.

3. Under the Authenticate tab, click on Log in with Instagram.

4. In the Instagram window that opens, log in with your Instagram account.

5. Once connected, in the Train Data section, select Bio, Posts, and DMs, then click on Next.

6. After the scan finishes, click on Complete, and you're done.

The verification code during the Instagram login is sent by Instagram directly, not by Jotform, so if the code is coming through wrong, that part is handled on Instagram's side. Two things to check there: your account needs to be a Professional Instagram account (Business or Creator) for the connection to work, and you can request a fresh code from the Instagram login window if the current one isn't accepted.

If you can let us know whether you're connecting Instagram to an AI Agent, and at which exact step the code comes through wrong, we can point you to the right next move.

Once we hear back from you, we'll be able to move forward with a solution.