Hesap yanlışlıkla askıya alındı

  • kelleci
    20 Mart 2024 12:51 tarihinde soruldu

    anket hazırlama aşamasında hesabım askıya alındı. giriş yapmaya çalıştıgımda, kimlik bilgileri çalmaya çalıştıgım ile ilgilii bir açıklama gördüm..amacım bir mahalle ile ilgili muhtarlık seçimi anketi yapmaktır.ankete katılanlardan herhangi bir kimlik bilgisi istemiyorum..oluşturdugum ankete bakabilirsiniz.. sorunum hemen çözülsün dönüş bekliyorum acil

  • Danilo Jotform Support
    20 Mart 2024 15:13 tarihinde yanıtlandı

    Hi kelleci,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand how upsetting this is. I’m going to do my best to resolve it for you. I coordinated wit our Relevant team and It seems like our system has accidentally suspended your account. Your account has been reactivated. Could you kindly try to log in again?

    Let us know if there’s anything else we can help you with.