9 best SurveyMonkey alternatives in 2020

If you’re reading this, there’s a good chance you’re in the market for a lightweight online survey solution.

SurveyMonkey is a well-known SaaS survey platform that was founded back in 1999. Their revenue in the first quarter of 2019 was $68.6 million from 670,862 paying customers.

However, there are alternatives to any product in SaaS world. SurveyMonkey has several alternatives, as well.

In this post, we’ll examine nine of the best SurveyMonkey alternatives.

1. JotForm

With over 7 million users, 10,000+ templates, hundreds of customizable widgets to choose from, and our brand-new app, JotForm Mobile Forms, you can build and design online surveys from anywhere, either on- or offline. Advanced functionality — like conditional logic, which shows different questions based on a respondent’s answers, as well as HIPAA compliance make this an easy-to-use premium option.

2. Google Forms

If you already use Gmail, Google Apps, or Google Drive, then you can’t beat the convenience of Google Forms. Google Forms works great for simple surveys and questionnaires. You can spin up a survey in a couple of minutes, collaborate with coworkers, and start collecting and reviewing responses. Plus, it’s free to use.

However, if you need conditional logic or lots of design customizations, you may find Google Forms to be limited. And for alternative solutions, you may want to have a look at Google Forms alternatives as well.

3. LimeSurvey

LimeSurvey is the only tool on this list that’s 100-percent open source. They have 28 different question types, an easy-to-use WYSIWYG editor for creating your surveys, skip logic, anonymized responses, custom reporting features, support for 80 languages, and robust community support (through forums and IRC).

LimeSurvey has both hosted and self-hosted versions. They offer a free version that allows a limited 25 responses per month. Their paid plans start at $24 per month.

4. CrowdSignal

Previously known as Polldaddy, CrowdSignal is a lightweight product that’s designed to do one type of survey really well — polls. Their streamlined interface makes it easy to create quick polls, which can be easily embedded on WordPress and Weebly websites, email, and social media. They also have powerful reporting features.

They have a limited free version. However, if you want an unlimited number of poll votes, their plans start at $17 per month.

5. SurveyGizmo

SurveyGizmo’s UI is both robust and incredibly easy to use. They specialize in employee assessments, customer experience, product feedback, and market research style surveys. They also offer tons of premium support, including a professional service team doing one-on-one consultation, private training, and panel services that are primarily focus groups.

Their plans start at $25 per month for white-labeled unlimited surveys and responses. All of SurveyGizmo’s paid plans include unlimited responses, which makes them unique.

6. Zoho Survey

Zoho Survey makes it easy to create surveys — often in a matter of minutes. Among many other features, they have a drag-and-drop interface, question scoring, conditional “skip” logic, multilingual support, hundreds of integrations to popular SaaS apps, and more than 200 custom templates to choose from.

This is part of Zoho’s broader suite of products, so if you’re already using their CRM, help desk, or accounting software, it could be a no-brainer to use this survey product.

They have a limited free version with 10 questions and up to 100 responses. If you need unlimited questions or responses, their pricing starts at $20 per month.

7. Qualtrics

Owned by SAP, Qualtrics specializes in all things surveys — customer experience, 360-degree employee feedback, market research, ad testing, and brand tracking and reputation management. They work across a wide variety of industries from retail, healthcare, financial services, and travel to government, media, airlines, and auto. Some of their customers include Fandango, Yahoo!, Microsoft, Xerox, jetBlue, and Yamaha.

Unlike many of the other options on this list, Qualtrics doesn’t list their pricing on their website. Based on their featured customer list and the non-transparent pricing, this solution may be a better fit for larger, enterprise brands.

8. SoGoSurvey

SoGoSurvey enables you to conduct various surveys, polls, and quizzes. It also offers two platforms, one focusing on customer feedback and the other on employee feedback. You can export customer data collected through surveys to your CRM using APIs.

SoGoSurvey offers a Basic plan that’s free for life. Paid plans start at $25 per month. A 10-day free trial is available for most plans. There are discounts for students, academics, and nonprofits.

9. Qualaroo

Qualaroo is an advanced user research and customer feedback tool. Install the Qualaroo code on websites, mobile apps, and other digital products, and survey your users in context, without sending them anywhere else.

Qualaroo includes features like skip logic, question branching, a question library, and offline response collection. Integrations with popular tools like HubSpot, Mailchimp, Zapier, and Google Analytics work seamlessly to streamline your research process.

Qualaroo offers a limited free version along with paid Essentials and Premium plans. Their plans start at $20 per month up to 100 responses. A 14-day free trial is available.


If you’re looking for a SurveyMonkey alternative, these are nine solid options for quickly building surveys and collecting responses.

Pro Tip

You can also build surveys with ready-to use Survey templates instead of starting from scratch.

This article is originally published on Aug 13, 2019, and updated on Oct 06, 2020.
AUTHOR
Data collection analyst. Seeing life in 1's and 0's. Can't resist to a good cup of coffee.

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