12 best SurveyMonkey alternatives in 2023

Feedback is an important business asset. It helps you evaluate your business’s performance and customer experience so that you can make improvements to keep people engaged. But collecting that feedback isn’t always easy.

Survey software tools are indispensable for collecting customer feedback and turning it into actionable insights. It helps you simplify the process for participants, organize data automatically, and survey multiple participants simultaneously.

SurveyMonkey is a well-known SaaS survey platform that was founded back in 1999. The software allows users to create surveys, quizzes, and polls for their audience. Surveys are easy to share, and results are gathered automatically. SurveyMonkey allows you to sign up for free or for paid team plans that start at $25 per month.

However, SurveyMonkey isn’t your only option for creating online surveys, quizzes, and polls. This article will discuss 12 of the best alternatives available in 2023.

In this post, we’ll examine 12 of the best SurveyMonkey alternatives.

Jotform

With over 10,000 templates and hundreds of customizable widgets to choose from, Jotform makes it easy to build and design intuitive, user-friendly online surveys. Plus, Jotform Mobile Forms allows you to collect responses no matter where you are — online or off.

Advanced functionality like a built-in spreadsheet-database hybrid tool to manage and store data, conditional logic — which displays different questions based on a respondent’s answers — and HIPAA compliance make Jotform a no-brainer.

Jotform plans start with a free version that allows you to create forms and use up to 100 MB of storage. For more serious form users, Jotform has several plans designed to fit your needs, whether you run a small business or work for an enterprise.

Best features:

• 100-plus third-party integrations
• Extensive customization options
• The ability to create amazing apps in seconds with Jotform Apps

Empty Table Header Row	Jotform	SurveyMonkey
Pricing	FREE	FREE (very limited)
Sharing capability	✔️	Paid Plan Only
Templates	10,000+	200+
Integrations	201	100+
Payment Integrations	35+	Stripe only
Form views	1,000 monthly (free plan)	10 views per survey (free plan)
Spreadsheet-database submission management	Jotform Tables	—
Export results to CSV, Excel & PDF	✔️	Paid Plan Only
Multilingual surveys	✔️	Paid Plan Only
Question types	✔️	Paid Plan Only
Conditional logic	✔️	Paid Plan Only
Embed into website	✔️	Paid Plan Only
Answer Piping	✔️	Paid Plan Only
Mobile app	✔️	✔️
Mobile responsive	✔️	✔️
SOC 2 Type II compliance	Jotform Enterprise	—
Question/form importer	Various FREE options	Limited FREE and PAID options
Online data collection	✔️	✔️
Save and continue	✔️	✔️
Email notifications	✔️	✔️
Offline Surveys	✔️	✔️
One question at a time	✔️	✔️
Anonymous Feedback	✔️	✔️
Data visualization	Jotform Report Builder	✔️
HIPAA compliance	Gold Plan	Enterprise Plan
PCI compliance	✔️	✔️
GDPR compliance	✔️	✔️
Spam protection (CAPTCHA)	✔️	✔️

Google Forms

If you already use Gmail, Google Apps, or Google Drive, then you can’t beat the convenience of Google Forms. Google Forms works great for simple surveys and questionnaires. You can spin up a survey in a couple of minutes, collaborate with coworkers, and start collecting and reviewing responses.

However, if you need conditional logic or lots of design customizations, you may find Google Forms to be limited. If that’s the case, you may want to take a look at Google Forms alternatives. Google Forms is free for personal use, and business plans start at $12 per user, per month.

Best features:

• Seamless integration with Google Workspace apps
• High emphasis on security
• The ability to share forms via email, link, or on your website

QuestionPro

QuestionPro helps users build all types of surveys with its intuitive and easy-to-use software. Users can leverage multiple question types, conditional logic, and custom branding when creating their surveys. Additionally, the software has multilingual capabilities, supporting over 100 languages.

QuestionPro’s survey software has a free plan that includes up to 300 responses per survey. However, if you need advanced features, including automated reminders and advanced logic, plans start at $129 per month.

Best features:

• Full-featured free version with plenty of responses per survey
• Shareable dashboard reports that are updated in real time
• Customizable thank you page

ProProfs Survey Maker

ProProfs is a template-rich survey maker. With hundreds of premade survey templates and an extensive database of survey questions, it’s easy to build expert quality surveys. The software has useful features like NPS surveys that help determine company performance to power your company’s strategic decision-making. 

The ProProfs free plan offers unlimited surveys that cap out at 10 responses, but the features are limited. If you want more responses and features, paid plans start at $60 per year.

Best features:

• The ability to create surveys fast with expert-designed templates and ready-to-use questions
• NPS surveys to gauge customer and employee satisfaction
• Templates for online quizzes, tests, and assessments

LimeSurvey

LimeSurvey is the only tool on this list that’s fully open source. It offers many different question types, an easy-to-use WYSIWYG editor for creating your surveys, skip logic, anonymized responses, custom reporting features, support for over 80 languages, and robust community support (through forums and IRC).

LimeSurvey has both hosted and self-hosted versions. It offers a free version that limits responses to 25 per month. Paid plans start at $34 per month.

Best features:

• 100-percent open source
• Support for 80-plus languages
• Data export capabilities to Excel, CSV, R, Strata, SPSS, Word, and PDF

Crowdsignal

Crowdsignal is a lightweight product designed to create surveys, polls, quizzes, and forms. Its streamlined interface makes it easy to create quick polls, which you can easily embed on WordPress websites, email, and social media. It also has powerful reporting features and Google Sheets connection capabilities.

Crowdsignal has a limited free version. However, if you want an unlimited number of poll votes, data exports, and other features, premium plans start at $15 per month (billed annually).

Best features:

• Easy integration with WordPress
• Simple interface for easy poll creation
• Sharing capabilities on popular platforms like WordPress, Twitter, and Facebook and via email

Alchemer

Alchemer’s UI is both robust and easy to use. The software specializes in employee assessments, customer experience, product feedback, and market research style surveys. The company also offers many premium support features, including one-on-one consultations, private training, and panel services that are primarily used for focus groups.

Paid plans start at $49 per user, per month.

Best features:

• Unlimited surveys and questions per survey
• Advanced survey builder with twice as many questions as SurveyMonkey
• Enterprise-grade security protocols

Zoho Survey

Zoho Survey makes it easy to create surveys in a matter of minutes. Notable features include a drag-and-drop interface, question scoring, conditional skip logic, multilingual support, hundreds of integrations with popular SaaS apps, and more than 250 custom templates.

The survey software is part of Zoho’s broader suite of products, so if you’re already using its CRM, help desk, or accounting software, adoption should be easy. Zoho Survey has a limited free version with 10 questions and up to 100 responses per survey. If you need unlimited questions or responses, pricing starts at $25 per month (billed annually).

Best features:

• The ability to personalize your surveys to fit your brand
• Survey sharing through QR codes, private groups, and more
• Multiple reporting types for smarter analysis

Qualtrics XM

Owned by SAP, Qualtrics XM specializes in all things surveys — customer experience, 360-degree employee feedback, market research, ad testing, brand tracking, and reputation management. It works across various industries from retail, healthcare, financial services, and travel to government, media, airline, and auto. 

Unlike many of the other options on this list, Qualtrics XM doesn’t list pricing on its website. Based on its featured customer list and non-transparent pricing, this solution may be a better fit for larger enterprise brands.

Best features:

• Solutions based on industry and intent
• The ability to gather customer data across platforms
• Natural language processing to understand what customers are saying

Sogolytics (Formerly SoGoSurvey)

Sogolytics enables you to conduct various surveys, polls, and quizzes. It also offers two platforms, one focusing on customer feedback and the other on employee feedback. You can export customer data collected through surveys in multiple formats.

Sogolytics offers a free plan with basic functionality. Paid plans start at $25 per month and come with a 10-day free trial. Additionally, students, academics, and nonprofits are eligible for free licenses.

Best features:

• Easy-to-use survey builder 
• Multichannel survey distribution tools
• Powerful reporting tools to extract actionable insights

Typeform

Typeform is a conversational survey maker that focuses on keeping people engaged throughout the survey process. It does this by asking one question at a time and using conditional logic to ask the right follow-up questions. Typeform has a minimalist and aesthetically pleasing design that makes it easy to use. 

Typeform has a free plan with limited features. Paid plans start at $25 per month (when billed annually) and come with unlimited forms and questions. However, the number of responses you can receive is based on the type of plan you have.  

Best features:

• A conversational approach to survey questions
• Minimalist and aesthetically pleasing design
• Integrations with many popular applications like Slack and Mailchimp

Qualaroo

Qualaroo is an advanced tool for user research and customer feedback. When you install the Qualaroo code on websites, mobile apps, and other digital products, you can survey your users in context without sending them anywhere else.

Qualaroo includes features like skip logic, question branching, a question library, and offline response collection. Integrations with popular tools like HubSpot, Mailchimp, Zapier, and Google Analytics work seamlessly to streamline your research process. 

Qualaroo’s essential plan starts at $80 per month, and paid plans come with a 15-day free trial.

Best features:

• Custom branding
• The ability to capture insights quickly with popup requests for feedback
• Exit surveys to help understand why customers abandon pages

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If you’re looking for a SurveyMonkey alternative, these are 12 solid options to quickly build surveys and collect responses.