تم ايقاف حسابي

  • rivapari
    تم السؤال بتاريخ ٢١ أبريل ٢٠٢٤ في ٧:١٩ م

    لقد تم ايقاف حسابي على المنصة ارجو المساعدة

  • Rene Jotform Support
    تم الرد بتاريخ ٢١ أبريل ٢٠٢٤ في ٨:١٩ م

    Hi rivapari,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question,  I checked the account associated with the rivaparigroup@gmail.com email address and I saw that it was suspended due to this form collecting password information information:

    تم ايقاف حسابي Image 1 Screenshot 20

    This is against our Terms of Use. Therefore, We’ve removed the offending fields on your form and lifted the suspension on your account. Please refrain from making new forms with fields that are against our Terms of Use to avoid this kind of thing from happening again.

    Let us know if there's anything else we can help you with.

 
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