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  • abdullah alzahrani
    تم السؤال بتاريخ ٢٨ أبريل ٢٠٢٤ في ٢:١٠ ص

    الرجاء إعادة تنشيط حسابي

  • Sheena Jotform Support
    تم الرد بتاريخ ٢٨ أبريل ٢٠٢٤ في ٢:٥٥ ص

    Hi Abdullah,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, We're sorry for the inconvenience this has caused. Our phishing detector has mistakenly suspended your account for Spam. So after further checking and confirming that your forms have no offending fields in forms and your email notifications, I've reactivated your account.

    Let us know if you need any other help.

 
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