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User feedback software is used by businesses to gather user feedback in order to better understand how their customers feel about their products or services. User feedback and feedback analysis are crucial in helping a business make changes that create happier customers, improve the bottom line, and boost the business overall.
With Jotform, you can create a free online feedback form to share with your users in a few easy steps:
There are many tools on the market for gathering feedback, but Jotform lets you create a powerful online feedback form and start collecting responses in minutes — even on our free plan! Once you gather customer feedback through your form, you can use our suite of powerful customer experience management tools to do more with your data. Automatically forward feedback to specific team members using Jotform Workflows, or create visual reports to share with stakeholders using Jotform Report Builder.
An automated feedback system is software that automates your workflow to save you time on tasks that would otherwise have to be performed manually. This can include forwarding customer feedback to members of your company or to external stakeholders, compiling feedback into reports, sending notification emails, and other helpful actions.
Automating your feedback can save you time and effort that’s better spent building your business. Jotform offers plenty of powerful automation features to help you automate your customer experience management and feedback analysis, including: