Schedule is not freed up when deleting a schedule via App

Buenas

tengo dos formularios en funcionamiento para sacar turnos de fútbol y Padel. Hace 3 días empezó a fallar porque cuando elimino del inbox de la app de mi celu algún turno asignado, “no se vuelve a habilitar el horario en el formulario “ siempre anduvo perfecto.

esto pasa solo desde la app,

desde la página web anda perfecto.

espero sus comentarios !!!

gracias

Hi polideportivodiaz,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Just to clarify, are you referring to Jotform Mobile App? If yes, have you tried to sync the data manually? Here's how to do it:

1. In the Mobile App, on the upper right side of the screen, click on the Gear icon.

2. In Settings, click on the Sync icon on the right side of Sync Your Data.

Give it a try and let us know how it goes.