No puedo acceder al Inbox de mi formulario "Formato Incidencias"

Hi David,

Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But it might take a while until they're available again.

Now, coming back to your question, this usually happens when you’re not logged into the correct account that owns the form, or when the form’s sharing permissions are restricted. You can try the following steps:

1. Ensure that you’re logged in to the correct Jotform account that owns the form.
2. If the form is shared with you, ask the form owner to check the Inbox sharing settings and confirm your access permission.
3. You can also try accessing the Inbox using an incognito or private browser window to rule out caching issues.

Give it a try and let us know if you have any other questions.