Form kotası dolduğu için

  • oguzmertoglu7
    Asked on 14 Mart 2024 15:21

    Merhabalar,
    YTÜ Girişim'in MockUP yarışmasının katılım formunun kotası dolduğu için formu açamıyorum bu konuda ne yapabilirim.

    Saygılarımla,

  • Jovanne Jotform Support
    Replied on 14 Mart 2024 15:31

    Hi oguzmertoglu7,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Turkish , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked the form URL and it seems that the account associated with it exceeds the upload and form view limit for Starter Plans. You can delete some submissions in your Jotform Tables to free up some space on the account. Let me show you how:

    • In the Submission Table, select the rows that you want to delete.
    • Click the Delete button on the upper right section of the page.
    • Select Move to Trash.

    Form kotası dolduğu için  Image 1 Screenshot 30

    Deleted submissions will be permanently removed from the system after 30 days. You can permanently delete the trashed entries on your own. Let me show you how to purge them:

    • In Tables, click the main tab's vertical ellipsis icon.
    • Select the Trashed entries option.
    • In the Trash panel on the right, select the submissions or tick on the Select All checkbox to mark all entries.
    • Click the Delete Forever button.
    • Finally, click Delete in the confirmation window to purge the marked entries.

    Form kotası dolduğu için  Image 2 Screenshot 41

    You can check this guide on how to delete submissions on your form. As to the form views, you need to wait until April 1, 2024 to restart your form view limit. We recommend upgrading your account to increase your account limits. You can check this guide on how to upgrade your Jotform account.

    Give it a try and let us know how it goes.