google sheets de verilerim sağlıklı değil

  • remdolkurumsal
    22 Mart 2024 18:09 tarihinde soruldu

    merhaba google sheetse form sonuçlarım eksik kaydoluyor.

  • Ronald Jotform Support
    22 Mart 2024 20:20 tarihinde yanıtlandı

    Hello Remdol,

    Thanks for reaching out to Jotform Support. Unfortunately, our Turkish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Turkish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Usually this issue can be solve by reintegrating Google sheet. First, we're going to remove the Google Sheets integration and then add it back. Let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the Settings menu, click on the Integrations option on the left side of the screen.

    3. Select the Google Sheets integration.

    4. Then, click on Remove Integration and then Yes, Remove!

    1648534382 6242a36eb58bf screencast 2022 Screenshot 10

    5. Now, let's connect the Google Sheets Integration again:

    6. In Form Builder, circle back to Settings at the top of the page.

    7. In the Settings menu, click on the Integrations option and Google Sheets integration again.

    8. Now, select and connect your Google account.

    1648109353 623c27296967e screencast 2022 Screenshot 21

    9. Select an option.

    10. Choose your form fields.

    11. Click on Save, and that's it, you're done.

    1648109623 623c28372f503 screencast 2022 Screenshot 32

    We also have a guide about Google Sheets integration that you can check out.

    Reach out again if you need any more help.