Responses do not appear with some of the senders

  • alqasayr2022
    تم السؤال بتاريخ ١ أغسطس ٢٠٢٣ في ٤:٥٤ ص

    لا تظهر الاستجابات لدى بعض المرسل لهم مع العلم انه لديهم حق الوصول والتعديل

  • Gaud Jotform Support
    تم الرد بتاريخ ١ أغسطس ٢٠٢٣ في ١٠:١٩ ص

    Hi alqasayr2022,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. As, you mentioned that responses do not appear with some of the senders did you mean you are not getting submissions? Or did you mean your form fillers are not getting the auto-response email confirmation? Can you please clarify and confirm that? Can you please share the form URL in question so, we can check? You can also share a screenshot. This link will show you how to post a screenshot to us.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.