How to Post Screenshots to Our Support Forum

October 19, 2021

When you post a question to our Support Forum, you get the replies via email. Most of the time, users reply straight from their email clients and attach files, documents, or screenshots. But, our Support Forum doesn’t accept any of these email attachments, so to post them, follow these steps:

1. Open the thread in your browser. If you got a reply via email, there should be a link at the bottom right that says VIEW THIS THREAD ON BROWSER. Click that link to open your thread in a new tab.

2. Once you have your thread open, scroll downwards until you see the YOUR ANSWER section.

3. This is where you will reply. Click the IMAGE button.

4. Next, either paste the image URL or upload the image from your PC. Click the ADD button to post the image on your thread.

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