How to Post Screenshots to Our Support Forum

July 28, 2022

When you post a question to our Support Forum, you get a reply via email. Most of the time, users reply straight from their emails and attach files, documents, or screenshots. However, our Support Forum doesn’t accept any of these email attachments, so to post them, please follow these steps:

  1. Open the thread in your browser. If you got a reply via email, there should be a button at the bottom that says View this thread. Click that button to open your thread in a new tab.
  1. Once you open your thread, scroll down until you see the Your Answer section.
  2. This is where you will reply. Click the Add Image button.
  3. Next, either paste the image URL or upload the image from your PC. Click the Add button to post the image on your thread.
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