AI Agent: Enviar solo un mensaje único al usuario tras palabra específica

¿Es posible que, cuando un usuario envíe una palabra específica, el agente responda un único mensaje y luego no vuelva a responderle más? Ya sea mediante una configuración interna o utilizando la API.

saludos

Hi MPGSSO,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, regarding if it's possible if the AI Agent to respond only once to a user when they send a specific word, and then not responding again, there is no direct internal setting or API feature in Jotform AI Agents that limits the agent to send only one message per user based on a keyword and then stop responding.

Also, although Jotform AI agents can be set up with Actions and Triggers to react to particular keywords, they are typically made to be helpful and responsive throughout the conversation rather than ceasing to reply once a word is used just once. The AI agent does not have a straightforward built-in mechanism to remember if it has already responded to a particular word during an ongoing chat session and then never respond again for the remainder of that conversation using just that keyword, because it views every conversation as an ongoing interaction. 

Keep us updated and let us know if you need any more help.

Entiendo

Tengo el caso especifico que mi agente brinda información a los trabajadores, sin embargo si ya no trabajan con nosotros, no podemos darle mas información, como podria hacer para que ya no se tenga comunicación en ese caso?

Hi MPGSSO,

Regarding your specific case, where the agent provides information to workers but should stop communicating if they no longer work with you, there is no direct internal setting or API feature in Jotform AI Agents to automatically stop communication based on user status.

As a workaround, you can set the access to your AI Agent to Private and invite only the users you want to access it. Let me show you how to set that up:

1. In AI Agent Builder, click on the Publish tab on the top blue bar.
2. Click on the Public Agent button to view the Agent Settings.
3. Open the Public Agent options and enable the Private Agent option.
4. Now, only the users invited by email will view the AI Agent and access it.

If you want, you can later revoke shared access to AI Agent Conversations. Let me show you how to set that up:

1. In AI Agent Builder, click on the Publish tab on the top blue bar.
2. In the INVITE BY EMAIL window, click on the user’s Avatar you want to revoke.
3. Next, click on the Three Dots icon and select Revoke User.
4. Now, in the Confirmation window that opens, click on Yes, Delete.

Reach out again if there’s anything else we can help you with.