Fecha incorrecta en sincronización: 9 de enero 2025 vs 9 de diciembre 2025

  • Profile Image
    josecornelio
    Fecha de consulta 9 de diciembre de 2025, 16:32
    Mobile Offline
    1

    Message
    en sincronizacion me marca 9 de enero del 2025 y hoy es 9 de diciembre 2025

    Platform
    iOS

    Appversion
    2.12.37

    Deviceinfo
    User Device: Apple - iPhone 13 - Handset - 18.6.2

    Source
    Report

    App
    Jotform

  • Profile Image
    Mary Jotform Support
    Fecha de respuesta 9 de diciembre de 2025, 18:52

    Hi josecornelio,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you share a quick screen recording of what’s happening so we can try to replicate it on our end? You can upload it to Google Drive, Dropbox, or record with Loom and send us the link.

    Once we hear back from you, we can get moving on a solution.