jotform sign delete

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    eliartgraphic
    Fecha de consulta 8 de junio de 2023, 1:08

    Hola tengo varias dudas

    ¿como puedo restaurar el limite de archivos cargados en mis formulario? ya que borre todos los datos y aun sigue en el limite de la cuenta

    ¿como puedo borrar una prueba que hice de un documento pdf firmado con sign, quiero eliminarla completamente del sistema?

    ¿como puedo eliminar para siempre los documentos pdf de sign que están en papelera?

    ¿si modifico un contrato pdf de jotform sign tambien se modifica los documentos anteriores que ya fueron firmados en el pasado?


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    JosephD_translator
    Fecha de respuesta 8 de junio de 2023, 5:23

    Hi josi.graphics,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish , let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    1) As for your first question, I've checked your account, and the upload storage is 0.00/100 MB. All your counters are below the limits. If you want to free up upload space you need to delete the submission and permanently delete them from the trash. Here's how to do it:

    1. In Tables click on the three dots next to the tab name.
    2. Select Trashed Entries and delete them permanently.jotform sign delete Image 1 Screenshot 40

    2) As for your second question, deleting a submission received from a Sign document that's not possible. You can only Archive the entries.jotform sign delete Image 2 Screenshot 51

    3) As for your third question, unfortunately, is not possible to delete Sign Documents from the trash.

    4) As for your fourth question, the answer is no. If you edit a Sign Document, the previously signed document won't be edited too. I tested it and, as you can see in my screencast below there are 2 different PDFs but, the last editing didn't affect the previous submission: jotform sign delete Image 3 Screenshot 62 Let us know if you need any other help.

  • Profile Image
    eliartgraphic
    Fecha de respuesta 8 de junio de 2023, 9:58

    muchas gracias por su ayuda y su tiempo