Did not get notification of submission

Hola!

He creado un formulario y hice un test para ver si me llegan las respuestas.

Lamentablemente, no he recibido la respuesta.

Qué hice mal?

Gracias de antemano.

Saludos

Hi Jasmin_Buhl,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your form and the reason you didn't receive the Notification Email is you did not put your email address as the Recipient for the Notification Email. Let me show you how to fix it.

1. In Form Builder, click on Settings.
2. Select Emails.
3. Hover over the existing Notification Email and click the Pencil icon.
4. Click on the Recipients tab and write your email address in Recipient Email.
5. Click the Save button.

Give it a try and let us know how it goes.

Perfect! Problem solved :-)

Thank you so much for your quick answer and precise answer!

All the best!

Jasmin