Error al intentar actualizar al nivel BONCE

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    evcousido
    Fecha de consulta 5 de julio de 2023, 3:40

    Hola,

    Cuando intento actualizar al nivel BRONCE sale un error , y me indica que contacte con soporte. Como podemos solucionarlo?

    Jotform Thread 5299130 Screenshot
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    Ravi_g Jotform Support
    Fecha de respuesta 5 de julio de 2023, 4:21

    Hello Enrique Vidal Cousido,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are currently busy helping other Jotform users. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know, and we can have them do that. But you'd have to wait until they're available again.

    As I can check from the backend your account is already upgraded to Bronze plan. I believe your issue is already resolved. Can you please confirm it once?

    Once we hear back from you, we'll be able to move forward with a solution.