Cancelar cuenta

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    LornaOyola
    Fecha de consulta 24 de julio de 2023, 10:45

    Deseo cancelar la cuenta

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    Rose Enterprise Support
    Fecha de respuesta 24 de julio de 2023, 13:04

    Hi LornaOyola,

    Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the Spanish language, we can forward your ticket to our Spanish team. However, please note that it could take longer to receive a response.

    With that being said, let me assist you with your inquiry. I checked your account and I see that your subscription is already canceled. Please note that the subscription will no longer be billed on the next billing date which is on August 5, 2023. Although there will be no further billing charges after the subscription cancellation, the account will still remain on paid status for the period you paid for.

    Let us know if there’s anything else we can help you with.