No puedo poner que el pago sea por Tarjeta de credito

  • orthoglobaldesign
    Asked on September 10, 2023 09:36 PM

    Me sale esto al momento de configurar el paypal

    No puedo poner que el pago sea por Tarjeta de credito Image 1 Screenshot 20

  • Rene Jotform Support
    Answered on September 10, 2023 10:28 PM

    Hi orthoglobaldesign,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Based on the error on the screenshot, you need to contact PayPal Support so they can enable the Credit Card fields/payment option on your PayPal business account. 

    No puedo poner que el pago sea por Tarjeta de credito Image 1 Screenshot 30

    You'll just have to enable the 'Show "Debit or Credit Card"' option from the payment integration and reintegrate your PayPal Business account:

    No puedo poner que el pago sea por Tarjeta de credito Image 2 Screenshot 41

    Give it a try and let us know if you need any other help.