Changes in PDF Editor are not saving

  • Urdaneta_Melissa
    Fecha de consulta 14 de noviembre de 2023, 16:53

    No están funcionando los cambios al PDF, ya tenía problemas con las imágenes en estilo cuadrado, ahora no deja cambiar textos, quiero colocar la palabra conclusiones y vuelve a la palabra que e copiado antes.

    No mantiene los cambios solicitados:

    How to make sure the uploaded images have the same dimension Image 1 Screenshot 30 Screenshot 10

    How to make sure the uploaded images have the same dimension Image 2 Screenshot 41 Screenshot 21

  • Mightor Jotform Support
    Fecha de respuesta 14 de noviembre de 2023, 18:11

    Hi Urdaneta_Melissa, 

    Thanks for reaching out to Jotform Support. I cloned your form and tried to replicate the issue, but the change I've made in PDF Editor is saved. Did you encounter the below screenshot and clicked on the 'Yes, Proceed' button? If so, try to make the change again, then go to Form Builder and back to PDF Editor. And if the pop-up shows again, don't click on the 'Yes, Proceed' button.

    Changes in PDF Editor are not saving Image 1 Screenshot 30

    Also, try to change the text from the Heading Settings.

    Changes in PDF Editor are not saving Image 2 Screenshot 41

    Give it a try and let us know how it goes.